Dialogue box too big for laptop screen - can't use 'produce and share' in camtasia 7

  • 2
  • Question
  • Updated 4 years ago
  • Answered
The dialogue box for 'produce and share' is too big in size. It has an automatic size that I can't adjust. It takes the full length of my laptop screen and I can't get to the 'next' tab at the bottom to move the process forward. If I try dragging with the cursor, I can move the dialogue box up a few millimetres but when I try to go down to the bottom of the box to the 'next' button, the box drops to its original position on the screen. I don't understand why the dialogue box has such a long vertical dimension because there is an enormous amout of white space in the box that has no user content. I need to have a smaller dialogue box. How do I get to produce my camtasia vid? Plz reply as soon as possible.Waiting for ur reply.
Photo of safi ullah

safi ullah

  • 2 Posts
  • 0 Reply Likes

Posted 8 years ago

  • 2
Photo of Richard Campbell

Richard Campbell, Champion

  • 679 Posts
  • 37 Reply Likes
You need to change the resolution of your computer. Go to the Control Panel and change the resolution to a setting that will allow you to see all of the Camtasia windows.
Photo of safi ullah

safi ullah

  • 2 Posts
  • 0 Reply Likes
i am using recommended settings that is 1366 * 768 if i change it makes screen look odd and changing it also not works
Photo of Kevin Mojek

Kevin Mojek, Employee

  • 583 Posts
  • 121 Reply Likes
Official Response
In CS 7.1, with a height of 768, the dialog may still be cut off with a non-standard DPI setting. Check Control Panel -> Appearance and Personalization -> Display and set to 100%. Or, as a work-around, you can keep whatever resolution and DPI settings you currently have and use Alt-N (Next) and Alt-B (Back) to step through the production wizard.
Photo of Patrick

Patrick

  • 1 Post
  • 0 Reply Likes
The production menu takes up more than my laptop screen can show and I cant produce videos. I have tried moving the Production menu to access the next button and using alt N but still I cant finish process. I need to shrink Production wizard menu but how? How do I change size of Production wizard menu? Or how do I get around this problem?

This reply was created from a merged topic originally titled
Production Wizard - Menu box size.
Photo of Daniel Foster

Daniel Foster, Snagit strategy lead

  • 931 Posts
  • 223 Reply Likes
This article from the TechSmith knowledgebase has helpful information on the topic, too: http://techsmith.custhelp.com/app/ans...
Photo of Kerux

Kerux

  • 1 Post
  • 0 Reply Likes
No, my screen resolution isn't too high.
I changed the resolution - I shouldn't have to - and I STILL can't hit the Next button.
Your program is the FIRST time I've had this problem.

You've had this problem for 3-4 years and you still haven't fixed it?

Easy fix on your end from original comment:
I don't understand why the dialogue box has such a long vertical dimension because there is an enormous amount of white space in the box that has no user content.

This link is bogus: http://techsmith.custhelp.com/app/ans...


Charles
(Edited)

This conversation is no longer open for comments or replies.