Did you seriously just pop up and ask me to pay for something I installed on a whim? Welcome to uninstall town tow.

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  • Updated 3 years ago
Did you seriously believe you could pop up on my computer and request paid registration with a deadline unsolicited? Here. Let me fix that problem. Uninstalled. Just because you have high SEO and a decent tool, doesn't mean you aren't replaceable. Installed this crap on whim, and totally regretting the intrusiveness.

HF with that BTW. I mean, you'll get my grandma to pay, but like, good luck with your install and pay later tactics.
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Bryan Warde

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Posted 3 years ago

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Timbre4, Champion

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This is the user forum. Your perceived torment has been noted.
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Rick Grunwald

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Are you an employee? How has it been noted? To whom did you pass the information?
That kind of aloof disdain kill more customers than all the bad decisions the company has made
Is it so difficult to be a bit kinder?
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Rick Grunwald

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Brian. You weren't real clear as to how and when you are getting the pop ups. If you are a user of the trial version, pop ups can be expected as you are presumed to be  trying it with the intention of possibly buying it
There have been issues with the pop ups and elsewhere on the forums they have said they are fixing it. If you are a paid user and getting popups to buy then contact support for a fix
You can Submit a ticket


Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday
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Robert R., Online Community Admin

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Hello Bryan (and thank you Timbre4 for bringing this to my attention);

Thank you for bringing this up to our attention; could you please elaborate on whether you were running the Snagit Trial or if you were receiving a pop-up notification as a paid user?