DirectX--a fly in the ointment

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  • Updated 7 years ago
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Snaggit is one of my most frequently used applications. Thank you for everything you do to keep improving an already great tool! Sadly, one thing that did not improve with version 11 is the ability to capture screen-shots from DirectX.

Since I work with architectural software, this is pretty much what I do all day. This worked perfectly in version 10, but a conscious design decision was made to eliminate this in version 11. All my captures are blank. Can you think of any way around this? If not, could you please explain why this decision was made, and possibly consider adding a setting to restore DirectX support?

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Chad Hunter

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Posted 7 years ago

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Tiffany Wood

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Hello Mr. Hunter,
I chatted with the development team, and we have some additional questions. What apps are you trying to capture and what operating system are you using? We think if the application is somewhat recent, All-in-one should capture DirectX.

As a workaround, if DirectX capture from Snagit Release 10 works, you can have it installed side-by-side with Release 11 and the capture will go to your Snagit Release 11 Library.

We appreciate any additional info you can share.
Thank you,
Tiffany

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