Disable AutoUpdate for Snagit 19

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  • Updated 4 weeks ago

I have trouble in disabling Snagit 19 auto update. I need to deploy it to all users so I have to disable/remove auto update item.
I did change registry key, but it didn't work.
HKEY_CURRENT_USER\Software\TechSmith\SnagIt\19]
 "NoRegistrationDiaglogSupport"=dword:00000001
 "NoAutoUpdateSupport"=dword:00000001

what else can I do to disable/remove Capture Preference\Automatically check for update?

Thanks in advance!

Br,
Lucille


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lucille

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Posted 4 weeks ago

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Joe Morgan

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Are you using the Enterprise Deployment Tool ?

https://www.techsmith.com/enterprise-resources.html

If so, I believe you can use it to change those settings.
I don't use it myself so I have no experience with it.

On page 14 of this pdf. It offers the ability disable automatic updates.

https://assets.techsmith.com/Docs/pdf-snagit/Snagit-Deployment-Tool-Guide.pdf

I'm don't know if you can use it to Update the current installs? It may be in the users manual?  I would think you can.

You can contact tech support directly and ask them.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe