Disappointing limits for trying Screencast.com.

  • 1
  • Question
  • Updated 3 months ago
  • Answered
I have made quite a few videos with Camtasia (which I love) and I recently decided to try Screencast.com. I was really disappointed that you chose to make the tryout experience for Screencast.com so limited. The 2GB limit was not enough to share a 6 min video.  On the free version, you don't seem to have a way to make videos private or to keep them from being downloaded. I am also amazed that you wouldn't allow a custom email for sending the videos.  I had to send out another email to everyone letting them know it wasn't a scam only to find out that you blocked them from getting it because of the 2 GB limit. I for one, am not even interested in getting the Pro version after that experience. Think about drawing customers in rather than shutting them out. 
Photo of Shannon


  • 7 Posts
  • 1 Reply Like
  • disappointed

Posted 3 months ago

  • 1
Photo of Pat_Sheehan


  • 10 Posts
  • 4 Reply Likes
Try using drop box to host your videos and to embed them into custom html pages. The free version of drop box has a 10 GB bandwidth per day limit which ain't bad. There's always YouTube and other freebies like it of course. Camtasia has video export options for those platforms.  Note that anyone can screen grab, re-record your videos. If it's on the internet, it can be had. Using freebies has disadvantages so you have to think outside the box.
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2894 Posts
  • 649 Reply Likes
Hi Shannon,

I'm sorry you have had a poor experience using Screencast.com.

However, I would like to share some information with your, or in case others come to this topic in the future.

First, SC.com does come with limitations on storage and bandwidth. Many people are very familiar with YouTube where you can upload a lot of content and share it. However, SC.com allows you to share professional videos in an add-free, clutter-free environment you can protect with various levels of privacy.

As to being able to share a video... this normally is never an issue, but it does depend on many things - all of which are in your control. Overall, there is a "formula" you can use to figure out the expected bandwidth usage of your video. This allows you to understand how the type of video you are making impacts your viewer's ability to see it. If you have a 6 minute video that has not been optimized for sharing, it could certainly make for a poor viewing experience. The overall file size of the video being one factor that could cause this. Please see this article: https://support.techsmith.com/hc/en-us/articles/227563428-Storage-and-Bandwidth-Limits

Also, there are many levels of privacy to help you protect your content. This includes email invitations, password access, private folder access, etc. etc. You can read about the various levels of privacy here: https://support.techsmith.com/hc/en-us/articles/227569348

Also, as a general note about ANY content being shared on the internet... If anyone shares a video, image, etc. over the internet, it can be copied in some way. Videos can be recorded as they play, images and can be captured, etc. So, there is no 1000%, foolproof way to guarantee those seeing your videos will not copy them. However, the Screencast.com security levels help protect your content by restricting access you control. Additionally, you should include some kind of watermarking, trademark, branding etc within your video in case it is misappropriated in some way.

I would recommend anyone creating a Screencast.com account to consult the tutorials before they being adding content to the Library, or sharing any content. While the program is simple to use, there are some best practices to think about to get the most out of your free or Pro account.  https://support.techsmith.com/hc/en-us/sections/205701328-Getting-Started-Getting-Started

I hope this helps. And we are always glad to answer any questions you have about using your Screencast.com account.