How Do I crop in Snagit 13? And other things I don't like.

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SnagIt 13. Please put Crop back as it was. The new way is slow and takes forever. It's terrible.

Hate the new toolbar. Slow and I like to get to work. Put it back like it was.

Have cursor default to "Select." I hate having to change it when I change images.

When I save an image, at top of page, * is still visible.

Back for more as I discover things. Thanks.

Oh, I know it sounds negative but I love SnagIt. Love the "Save As" option (ctrl 2).
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chasmcg

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Posted 3 years ago

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Roxanne Fucci

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I'm not upgrading based upon this review.  I don't have time for a learning curve.
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Kelly Mullins, TechSmith Employee & Helper

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Official Response
Hello,

I wanted to address your comment about the Crop function. We did add some added functionality there, but overall, crop works the same way.
  1. Select the crop tool.
  2. Drag a selection on your canvas of what to keep.
  3. Click Crop. That's it. Only now, we brought the final click stage closer to your mouse cursor so you don't have to move up to the top of the screen again.


Also, we realize there will be a learning curve for this new version. There is a new UI, new tools, and new workflows to get to know. While we have lots of videos and tutorials to help people over the hump, a lot of people prefer to discover the new workflows on their own which might take them a bit longer to get up and going.

Overall, for anything new, it takes a dedicated time investment to see if it will be of benefit to you. For some who can/want to invest the time, they will find the investment paid off with new features and better overall workflow for their daily tasks.

However, for those who like the version of Snagit they are using, that is perfectly fine as well. We know people are busy and don't always have the need or time to learn something new.

For reference, here is our video tutorial page. For those wondering about the new interface, new features, etc. check them out! And, as always, the new Snagit is free to try for 15 days. No monetary investment is needed up front.

https://www.techsmith.com/tutorial-snagit-13.html

Kelly
User Assistance
TechSmith
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chasmcg

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Thanks for the reply. The new way to crop just seems sluggish to me. Before, all I had to was select and click Crop. What could be simpler?

The "select" tool is now cumbersome. Maybe if you could default to the "select" tool when switching to a new image. I'm always ready to draw an area, or something to that effect, and when I switch images I go to "select" on the image and it's on a different tool (the arrow tool).

I understand the phrase, "It's what you get use to", so maybe I'll get used to it. I'm not leaving SnagIt.
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terilw

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I appreciate the clarification on the crop tool. I spent 15 minutes fighting it.. because it does not work the way it used to. Previously, I would use the selection tool to pre-select my area and click crop (which I had on my QAT). ezpz. Doing the same steps in the new version simply makes your selection go away - then I was fighting the 'grips' in the new tool. It was literally making the opposite sides pop out. It was very frustrating and I almost uninstalled because of it. The new way adds a step. I'm not sure how that's better, but at least I understand how it works now.

I've been poking around in it now for a few days and trying to make it flow as easily as it used to (I know it will take time).  However, the single biggest thing I can't get around is the fact that my current tool does not stay selected when switching images!!!! I've searched through all the settings and I can't find it. PLEASE make that a choice. Don't force me into a workflow that doesn't work for me.


(Edited)
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chasmcg

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Another thing about the new crop. I used to just select an area and click crop. Now I have to remember to select crop (after I've already selected the area), select the area again and click crop, apply or whatever.

For crop, I select an area and used to, if I go outside of the image while dragging the mouse SnagIt would automatically just select the outer boundaries of the image (which I like). Now if I go outside of the image while selecting an area to crop SnagIt adds to the image (which I don't like). Another reason the old way was better (for me). :-)
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4evermaat

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Is it possible for snagit to have multiple methods to crop an image?   I don't think it would be too difficult to accommodate both methods of cropping.
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effolsom

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Am I going crazy? I can't find the crop tool at all:
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effolsom

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OK, I just noticed the tiny little "more" box and found it. Leaving my comment up there because I doubt I'm the only what who will wonder where (PROFANITY REMOVED BY MODERATOR) their most commonly used editing tool went.
(Edited)
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Kelly Mullins, TechSmith Employee & Helper

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Hi effolsom,
While you were in the MORE section, there was also an option there to customize the toolbar to however you like it.

That allows you to put the Crop tool where you need it most.

Kelly
Customer Engagement
TechSmith
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Dave

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I am a power user of Snag It for years and have it running on multiple machines.  I just want to share that on my main machine I still run Version 12.3.2 and I will never ever ever ever update this as long as I can hold out.  The latest version is absolutely a mess to use in so many ways I do not want to even begin.  I am totally depressed with the idea that you took a great simple program and turned it into a nightmare.  Still the best out there, but I now  have alternatives for the first time in like a decade on my machine for doing what Snag It use to do so simply.  I have waited a long time to say this figuring I would get to like the new version.  I do not.
(Edited)
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chasmcg

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I've been using crop 13 for a year (or whenever v13 came out) and I still don't like the new crop! At all! Change it back to the easy way of doing things Techsmith. 
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Rick Stone

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I'm more than a bit confused with this reply.

I've been using SnagIt for years myself.

While I'm aware that 13 offers this rather arcane looking crop tool function, it hasn't altered my ability to crop as I always have. I never use the actual crop tool myself. While I understand there is something called the "rule of thirds", I fail to see how the crop tool actually helps in any way. So I've just ignored it.

I do suppose YMMV though.

Cheers... Rick :)
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Joe Morgan

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Hey Rick,
and LOL

 SnagIt's crop tool is Arcane?

You should give TechSmith some credit here.
They've adopted some of Photoshop's  functionality into SnagIt 13.
Photoshop has worked this way for many years.

Here I am cropping your comment in Photoshop CC.

The beauty of this crop tool? You can see exactly what's cut out before applying the crop.
Plus, you're free to re-position the image to taste, within the cropped area.
 


To me, Custom Trim is pretty Arcane. I've always felt that way about it. It's unsophisticated, slower, and not as versatile.


To be fair, I'm a Photoshop user from way back. The more tools TechSmith models after Photoshop the Better!

Rule of Thirds, probably isn't needed in SnagIt very often. Might not be a bad thing if you could shut off the grid in preferences.

Regards,Joe
(Edited)
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Rick Stone

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Here is a brief video demonstrating how I choose to crop. Perhaps it will better demonstrate why I misunderstand and avoid using this tool.

https://www.screencast.com/t/gAQF3eszJZO

Note that in no way was I suggesting that the good ole Custom Trim (which I miss greatly) be used for this purpose. ;)

Cheers... Rick :)
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Joe Morgan

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I'm not saying your preferred cropping  technique doesn't work Rick.
It's quick, but destructive.

The best thing about Custom Trim is that it was Non-Destructive.
Not as quick or versatile as version 13's "Crop".



Cropping an image as shown in your video.  Can lead to hitting undo multiple times and starting over. Because you've deleted pixels destructively.

 

If you were using version 13's "Crop". You  correct for errors on the fly.



Regards,Joe
(Edited)
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ann

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Can we revive this request?  Seriously, used to be able to use selection and then just hit crop.  So annoying
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Joe Morgan

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You can still make a Rectangular Selection and right click it , select Crop.
Regards,Joe

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effolsom

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This is *so* helpful. Is there a way to promote this^ comment to the top of this thread? I wish I had known this when I first upgraded!
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ann

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Totally agree.  I had no idea and I love it!
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gasparror

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I am using Snagit 2019 and I've been staring at the screen for ten minutes now trying to find out how to crop a photo! I don't think I'll ever upgrade again. My older version was functional enough and the new design is NOT intuitive, and I only have a 40 hour work week. 
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Joe Morgan

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If there isn't an Icon on the toolbar, it's more difficult to access.
However, it's a better crop tool than an older version like SnagIt 11. With the selected area un-shaded. The area to be removed shaded.



If you've added the crop Icon to your toolbar, it's not difficult to select it.

Regards,Joe