Display drivers stopped responding and has recovered.

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  • Updated 3 years ago
  • (Edited)

Lately, when taking a screenshot with Jing, It refuses to takes it accurately like before, and, a pop up message emerged before stopping completly Jing (Which I have to restart every time for the same results! Below, the entire message I have every single time (W7 Pro 64 bits)

"Display drivers stopped responding and has recovered.

Display driver Intel HD Graphics Drivers for windows 8(R) stopped

Responding and has succesfully recovered."

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  • Frustrated !

Posted 3 years ago

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Photo of Robert R.

Robert R., Online Community Admin

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Hi Sampmoreno;

What is interesting is if you are running Windows 7, what would cause Windows to throw a Windows 8 error. Can you confirm you are running Windows 7? What is the driver date for your video card drivers? Have you opened a support ticket for assistance?