Display name

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  • Updated 4 months ago
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Hi, I changed someone system recently. So i tried to change my jing user name. But i cant change my name. Even I have changed Email login id, tried by deleting all the existing id and created new one. But still previous user name only displayed . I have changed user name aslo. Can anybody tell wher i could change my user name


Please refer this screenshot : https://www.screencast.com/t/d9GDHpuKJO ; https://www.screencast.com/t/Y5S9ba5fxD0
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Manimuruga

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Posted 4 months ago

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p.stanos, Employee

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Manimuruga,

The discrepancy you see here is due to the difference between your Screencast account and your TechSmith account display names. In your second screenshot you'll notice it says "Manimuruga's Account" which matches your expected Screencast username.

Your TechSmith account can be associated with much more than just Screencast so the display name here is shared across many TechSmith services. If you'd also like to change your TechSmith account display name you can sign in by following the instructions here: https://support.techsmith.com/hc/en-us/articles/211366328

I hope this helps!


- Paul
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Manimuruga

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Thanks for your information. Exactly like you said screenshot account was differed with Techsmith account. I am already found my self and changed the screencast account in the customize buttons option in JING application