Does YouTube reject Camtasia 9 Files?

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  • Problem
  • Updated 2 years ago
Since purchasing Camtasia 9, I have produced 3 videos (1080P) for YouTube. The first one was successful in directly uploading. 2 weeks later I produced a second video that failed to upload. It was a VERY slow render, that when it got to step 2, just completely halted. It took almost 5 seconds for 0.1% to go to 0.2%. Later on, it says "An error occurred and the video did not upload." You can either save the produced video, delete it, or check internet and login credentials. I managed to upload it to YouTube, with it taking 2 hours. Usually direct uploading from Camtasia is 5-10 minutes, and the first video that worked successfully was longer than the second. I assumed something was wrong with the video as it did not work from a new document/recording either. The third video I just recorded yesterday. It does not export either, giving the same results as the above state. What do I do? I am very frustrated that Camtasia has suddenly stopped uploading directly to YouTube? Or could YouTube have blocked this file? Or am I messing something up? Who is at fault, please help.
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chocoturkey

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  • frustrated

Posted 2 years ago

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chocoturkey

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Hello? Anyone care to respond?
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Joe Morgan

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Hello there,

If it were me I I would produce the video manually.Then upload it to YouTube myself.

Just do a custom production to MP4. Use a bit rate of no more than 10,000. YouTube down samples high bit rate videos.See Image Below,Click To Enlarge



If you want to contact tech support about the problems your having, you can do that on a weekday.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

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Regards, Joe

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Lon Naylor

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Personally, I never use the Upload to YouTube preset...it seems to have issues for me also.

I just Produce out a MP4 and upload it via the YouTube upload process.

- Lon Naylor