I wish Camtasia for Mac would support Retina MacBook Pros.

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  • Updated 7 years ago
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This conversation has been merged. Please reference the main conversation: Mountain Lion / MacBook Retina - Can't see entire window - or drag selector beyond visible area

Apple released its new high resolution Retina MacBook Pro laptops- what works and what doesn't?
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Paul Middlin, Employee

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Posted 7 years ago

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Paul Middlin, Employee

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Hello, me! I'm glad you asked!

There's what's totally broken:
The "region selector" that lets you mark out just a portion of the screen to be recorded is broken. So, avoid that. TO WORK AROUND IT: just record the entire screen (choose "Full Screen" from the first drop down in the Recorder), and crop it later in the Editor. Here's a great tutorial on cropping; it's for the previous version (v1) but everything in it still applies: http://www.techsmith.com/tutorial-cam...

Here's what needs improving:

  1. High resolution recording- Right now your recordings are "low res". This means that the video you get will be 1440x900, even though technically that fancy new monitor of yours 2880x1800; so it'll look a lot like a normal MacBook Pro would have.


  2. Taking advantage of hi res - Most of the app is "pixel doubled", which means that it doesn't look crisp like the newer Apple apps that shipped with the laptop. We need to redo all of our graphics and the canvas to make our videos show in high resolution so your video looks as crisp and beautiful as possible.


  3. Something to watch out for: By default, your canvas size after a full screen recording will be 720x450. That's going to seem small after looking at 2880x1800 (it's 1/16th the size, in pixels). It'll look really blocky, in fact. But remember, most of your audience will not have Retina MacBooks, or the bandwidth to watch a movie at such high resolutions, so try to find a canvas size that balances these factors. Feel free to adjust the "Scale" property of your video, and use the "Edit->Adjust canvas, then Fit to Visible" options to pick a new size that you like.



We are hard at work on all of these issues. Everything else works quite well from what we can see, and you should be able to keep working efficiently.

We'll let you know when it's all ready.
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Kenneth Kammersgaard

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Do you have an estimate on when the region selector is fixed?
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Paul Middlin, Employee

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We are hard at work on Retina support and it should be part of our next release, currently planned for sometime in September.
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dkaleky

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SEPT ??
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Christian_S

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PLEASE provide a Hotfix asap, I don't need a new Release, I know a Release is a lot of effort ...
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henk van ess

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Does Camtasia for Mac 2.2 support Retina now?
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Paul Middlin, Employee

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This thread applies to version 2.2.0, which works (and doesn't) in the way I described near the top.
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Doug Troxell, Senior Software Engineer, Snagit:Mac

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Another interim solution is to disable the retina display using System Preferences > Displays.

Turn on "Resolution: Scaled" and select "More Space" as shown here:
http://www.screencast.com/t/f4u0vsu09XO

With this configuration, you can still use region recording. Worked for me on a retina MacBook Pro running 10.7.
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dkaleky

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nice one-- will try
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Andrea Perry

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Official Response
Today we released Camtasia for Mac 2.2.1, which has been optimized for capturing and editing on the Retina display. You can use the Check for Updates option in the Camtasia 2 menu to download the latest version.



As always, if you have any feedback on our new release, please be sure to share it!

Thanks,
Andrea Perry
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