Don't Forget the Basic UX

  • 4
  • Problem
  • Updated 2 years ago
All:  Appreciate the great work you continue to do to bring new features and functionality to Snagit.  But, I would ask on thing:  Don't forget the basics.  By this I mean, with each new release, I find it more and more difficult to find out, for example, where the square box outline tool is, or other standard featurs like having an image with a ragged edge (torn paper look).  IN fact, I have NO idea where that went at all, any more, but I am sure it is still "somewhere."  

My point:  As you bring in new features, don't make it impossible to find the stuff we used in past (often, the most, and what brought us to snagit in first place).  thx!

Pat
Photo of Pat Klocke

Pat Klocke

  • 4 Posts
  • 1 Reply Like

Posted 2 years ago

  • 4
Photo of Bob Lewis

Bob Lewis

  • 348 Posts
  • 172 Reply Likes
I would agree. I think they are making it more feature rich and less user friendly.
I use it almost every day mostly the simplest features.
I do Like the Panoramic Capture which is relatively new.
Photo of Max Holloway

Max Holloway

  • 14 Posts
  • 4 Reply Likes
Good post Pat. I  agree wholeheartedly. What upsets me most is that TechSmith has done-away with wonderful features that I have come to rely on. For example, the 3D Border effect. I have had to go back to Snag-It 10 so that I can use this. Our company has standardized on this border for years and we want to make any document updates look consistent. This feature was dropped in version 13.
Photo of Pat Klocke

Pat Klocke

  • 4 Posts
  • 1 Reply Like

Thanks all, for the responses.  I have grown increasingly frustrated trying to find the "good old features" I have always used.  Lot's of improvements in the product, but they should keep the basic features "front and center" and add these new capabilities on other "tabs" etc. Just my opinion, of course!  Again, thanks for support!


(Edited)
Photo of Bob Lewis

Bob Lewis

  • 348 Posts
  • 172 Reply Likes
That is a great idea. Maybe they are listening.