Downgrade (Reinstall) 8.3 without loosing Presets (8.4.1 Crashes)

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  • Updated 5 years ago
Since deploying 8.4.1 and suffering from crashes during the editing (crash has occurred during Rendering; see previous Post), and noise filter issues, I wish to downgrade back to 8.3.0. I have a Custom 'YouTube' MOV present that I created which works much better at producing SHARP 720P screen captures (as opposed to the stock YouTube Preset).

Is it Possible to install 8.3 over 8.4.1 (Most Installers don't allow this for obvious reasons)?  I also have several Library Assets linked that I don't want to lose, or have to reinstall.

Any tips to allow a graceful downgrade?
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SierraTech

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Posted 5 years ago

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Joe Morgan

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Right click on a open area of your Library with nothing selected and you can export your Library that way.
I recommend saving it to a location other than the Camtasia default folder. But you really don't need to, as long as you don't uninstall the Camtasia folder.

Projects created in a later version of Camtasia will not open in an earlier version. This is normal for every video editing software I'm aware of. I believe that applies to pretty much all software. Sorry about that.

Regards, Joe



(Edited)
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Joe Morgan

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As far as the MOV preset goes. Just go through the motions of Exporting a video,  check your settings and write them down along the way so you can set them in the new install. I don't believe there is any way to save your settings. 
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SierraTech

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Joe,

Thanks for the two replies.  Yes, I was worried about Custom Production. You confirmed my thoughts, and yes I doubt 8.3 can edit 8.4.1 do to changes. I hate going backward for several reasons, but this crash seems to occur on long videos, and stutters when editing a 1080p source video from a camera (I don't recall the lagging issue in 8.3 but I may not have edited a 1080p video prior to updating).  I might have to spend more time learning Adobe Premiere CS6 for video editing as opposed to Screen Capture Tutorials Editing (I have used Camtasia V5 previously, and upgraded to 8 when I purchased a new computer configured for Video Editing 2 years ago).

Maybe some day Camtasia will take advantage of NVIDIA CUDA cores.

Thanks for your help, I will try the Library Export and use Snagit to capture my Custom Production Preset.  Hope Techsmith gets a handle on these issues soon, the track muting feature is a nice addition, but I miss the ability to cut the hiss out of the audio track as well, 8.4.1 sounds like I'm in a barrel when I apply filter.
(Edited)
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Jennifer Bedford, Official Rep

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Have you also chatted with our tech support team about the issues you are experiencing with 8.4.1?  They may have a possible solution for you that would not require downgrading.  However, if they do not, they will be able to help you with the downgrade process as well.  https://support.techsmith.com/anonymous_requests/new
Thank you!

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SierraTech

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Jennifer Bedford

Jennifer, thank you for taking the time to write me. I have not called Tech Support yet (schedule has been a challenge these past two months).  If I get a chance I will call this week, but I noticed there are several people reporting the same crashing and Noise Filtering issues, and it seems Tech Support has been recommending rolling back.

Thank you for the link, I rely on this software for my training videos and presentations by my associates, and until 8.4.x I never had crashing issues, and I'm willing to give up the nice enhancements of 8.4.x to stabilize my productivity. I have not tried editing 1080p videos until recently so I can't remember if I tried to do this with 8.3.  When using 8.4.x to edit 1920x1080 is almost unusable due to video stutter (audio seems fine).

Thanks again, been a long time Camtasia user.
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Jennifer Bedford, Official Rep

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You're welcome.  If you want to roll back until you have a chance to chat with support, you can uninstall the current version and download an older version from this page: http://www.techsmith.com/download/oldversions.asp

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John Hall

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So far, it appears that 8.4.2 significantly helped my crashing. Not totally solved but much better. Thank you soooooo much.
(Edited)

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