Drop down menu disappears when I try to capture

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  • Question
  • Updated 11 months ago
  • Answered
When I snag an image where I've got a drop down, it won't capture the drop down menu. It removes the drop down as soon as I press capture/print screen. What can I do?
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Patricia Lamarche

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Posted 8 years ago

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Ronnie West

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Where is the 'Tools' bar in Snagit 2019?
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Kelly Mullins, TechSmith Employee & Helper

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Hi there,
You need to change your settings to Menu capture, and set the timer to 3-5 seconds so you have enough time to open the menu once the capture button is clicked.

Once you create the capture as you need it, save those settings as a preset so you can have them handy the next time you need them.
Click on the image below so you can see a larger image of the settings you need.