Edge of clip hard to grab

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  • Problem
  • Updated 3 months ago
When trying to extend a clip, I need to grab the left or right edge of it, a thin line. 1 pixel? I find this rather difficult to do. My monitor has 3440 pixels, horizontally. So a single one is really not very wide. Since this is something I need to do often, I'd appreciate a fix.
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lausianne

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  • shaky

Posted 2 years ago

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kayakman, Champion

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zoom the timeline in then do the grab
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lausianne

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Thanks for the idea. If it worked, it still wouldn't be handy, but at least a workaround. It doesn't make a difference, though.
(Edited)
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kayakman, Champion

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OK

have you tried turning off snapping [view menu, timeline snapping, media edge]?
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lausianne

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I tried it now. What is it supposed to do? I see no effect.
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kayakman, Champion

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when snapping media edge is on, as you drag the edge of a clip across the edge of another clip [on different track] you will get an in-alignment highlight 

difficulty with grabbing might be a mouse thing?

I use a wireless optical mouse and it is challenging to use it precicely on some parts of the CS UI
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lausianne

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Thanks, snapping on media edge is fine. Grabbing is the problem.
If it was a mouse thing, I should have the same issue elsewhere. Never a problem with the previous version, e.g.
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Joe Morgan

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It sounds to me like the DPI "Dots Per Inch" mouse setting may be to high to control the cursors movement with precision.
 The cursor covers a set distance across your monitor when you move the mouse 1 inch across the mouse pad.
When the setting is to high. Precision goes out the window if you need to move the cursor a short distance.
I would try adjusting your cursor speed down a bit.That should allow you to adjust the media one frame at a time with ease.Provided you are zoomed into  the timeline all the way.

GO into the windows control panel and type mouse into the search bar. Navigate to the mouse speed settings and turn it down by a click or two.That should resolve it for you.
 Bear in mind this slows down the overall DPI speed of the mouse and you will need to move the mouse further across the pad to cover the same distance you are currently accustomed to.

See Image Below, Click to Enlarge

Regards,Joe

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lausianne

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Thanks, Joe, but my mouse is just fine the way it is. The problem is definitely with the grabbable edge being too thin. It was (and still is) fine with version 8.
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Joe Morgan

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Odd, I don't have any problem myself. I use two 1920 x 1080 monitors with the canvas on one monitor and the UI on the other.
Either way, I'm grabbing the edge on a monitor with a  lower resolution than 4K. TechSmith may need to change the handles properties to accommodate UHD monitors.

I suggest you open a ticket with tech support and see if they can identify the problem.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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lausianne

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Thanks Joe, I did open a ticket. And I tried on a low res monitor, but it works only slightly better there. It's not like it was completely unusable, just inconvenient.
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alee

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I am having the same issue.  The edge is thinner than with version 8.
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mbradshaw

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I realise this issue is a bit old, but this has really been getting on my nerves today, finding it really difficult to extend clips, it keeps moving them instead.   Only started seeing this week, then I remembered I adjusted the Hardware Acceleration setting in Camtasia last week to resolve some Ripping issues.  I changed this back to Software Online mode and I can now click the edge of clips easily again.

Settings is under Edit -> Preferences -> Advanced - Hardware Acceleration.

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lausianne

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Yes, it is getting old indeed. Thanks for the suggestion. Unfortunately that setting makes no difference for me. Still a real pain for me trying to catch a pixel on a 4K+ monitor.
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rob.katz

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I have the exact same problem.

This is surprisingly CRAZY FRUSTRATING!

Any update on making the area that can be grabbed to change the size of an element in the timeline wider?
(Edited)
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mbradshaw

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Yes, funnily enough I've been struggling again with this today.  It seems very hit and miss. Most of the time I can grab the edge of clips fine but occasionally it takes 10 or 20 attempts to get it.  As you say very frustrating.