Edit Preferences Not Opening - SnagIt 2018 v. 2.3

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  • Updated 4 months ago
I just upgraded from 2018 v.2.1 to 2018 v.2.3, because of an issue with the shape defaulting to something random. Now, I cannot open the Edit Preferences. Gee, I'd love to make a screen shot for you, but I cannot access the settings to keep SnagIt from closing when I make a screen shot.

I'm going under Edit, and Edit Preferences. Clicking does nothing.

Seriously on the "I am feeling..." thing?? How old are your users? Is this a Kindergarten tool??
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Heather Ceana

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Posted 4 months ago

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Heather Ceana

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And now it works. I did nothing, except open up an existing pic. I'm so tired of the moodiness of the new SnagIt apps.
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Rick Stone

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With the "I am feeling..." thing, that's not really anything TechSmith created. It's simply a part of the GetSatisfaction forum software platform they are using. I'm doubtful TechSmith has any influence over it.