Editor not appearing after finishing recording

  • 1
  • Problem
  • Updated 2 months ago
After a recording finishes no editor appears. Happening sporadically. See issue reproduced here
Photo of gabezmail

gabezmail

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 9119 Posts
  • 4805 Reply Likes
I would contact Tech Support directly.
Mac breaks software pretty regular these days. My guess is Apple needs to stop putting so much focus on their i-phones.

I would delete the video from its host site as well. It contains sensitive personal information.

This is a Free Service............... Submit a ticket

       https://www.techsmith.com/contact.html

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe