Editor Window not Displaying Anything

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I just updated to snagit 2. mac and although the screen grabs seem to work, I cannot see or edit anything in the editor window (running lion 10.7). All I see is a line of thin grabs at the bottom of the window but I cannot get anything to show up in the editor window itself. Tried rebooting and restarting Snagit, but no luck. Very troublesome since I am in the middle of a project needing this.
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jejones8

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Posted 8 years ago

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Jason Eagleston, Employee

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Hi,

If I am understanding your issue correctly, I believe we have a solution for you, there is a different thread on GetSatisfaction relating to the same problem here:
http://feedback.techsmith.com/techsmi...

The gist of it is there are two fonts that if missing, cause Snagit to behave very strangely. Those being the "Chalkboard" and "Marker Felt" fonts. The link above gives a description of how to fix the problem if they are disabled.

Thanks and let us know if this doesn't work for you,

Jason

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