Eliminate Text Shadow and Outline

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  • Updated 2 months ago
I just want clean crisp text options - no outline, no shadow - just tight crisp Helvetica (or something). The text options are "cartoonish". Please let me know how to create and default to simple normal text options. Thank you.
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drewsherline

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Posted 2 months ago

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Tony Coty

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I second that request!! Have no use for the outline in text, only in text callouts (aka bubbles).
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Gary Coyne

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You can do that now. Click on the "Outline" dropdown menu and select the option that has the checkerboard background. For "Shadow," just uncheck any option shown.



To me, the big question is why are these not the defaults and why do we have to do anything to get clean text. 


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drewsherline

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Thanks for the checkerboard explanation. Now I get it. I guess that solves it, but still think there should just be "NORMAL" text choices with her special effects. And then fancy ones if you care to do something different. Personally I use basic font without effects almost 100% of the time.
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SactoBob

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It can be done with a few steps of playing with settings (see screenshot). But that is quite ridiculous. I love Snagit but I hate the default outlined font and that I have to fiddle around to get what I want. Anyway, count me as a third.
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Rick Stone

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Just an amused observer chiming in here. 

A few versions back, SnagIt did not offer such a feature as outlined text. I'm not sure if this applies to the Mac side or not, as I'm a Windows user.

I regularly saw threads where users were crying out that they really needed such a feature.

So TechSmith appeared to listen to the folks crying out for an outlined text feature and built it in. 

And it's amusing to watch as folks are now complaining because the text offers an outline.

Damned if you do and damned if you don't I suppose. ;)

Happy Saturday all... Rick :)
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Luke Griffioen, Employee

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Hi Tony,

Sorry about the troubles with Snagit 2019, what were the issues you were running into? It's possible we've fixed them in a recent update.
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Tony Coty

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Luke, I don't recall each problem, but I just gave up on using it and am sorry I paid for the upgrade. It would be nice to get an email whenever you upgrade to improve mistakes.  Also, version change info via email would be helpful as well. I suggest your company make good use of communicating with those of us who purchased a product that has bugs in it and do all you can to not only resolve the issues, but to keep users informed about the changes and availability of the new product.  A feedback option in the email or app would be also helpful so that as we run into problems, we can send feedback right back to your developers.

as it is now, I am not using the 2019 because it was too frustrating, and I don't plan to upgrade anymore to any other version, it's money wasted in my opinion. Unless, your company does something to resovle the problems and do a better job of communicating with users that purchased this buggy version.  You can't just fix it and not take time to explain what you fixed.  Otherwise, as you can see from this forum, people are having a variety of issues that need to be addressed. I'ts not just one person.
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Tony Coty

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Gary Coyne,

Totally agree with you on your comment about text. The extra options are a great thing, but TechSmith shouldn't make the default text already with the option. Make them plain text and let the user decide what to add to the text. The way it is now, if you want plain text, you have to subtract, and that sucks as you say!
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Luke Griffioen, Employee

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Hi Tony,

If you have the app installed, then the update dialogs show the release notes in them, otherwise we have release notes here https://support.techsmith.com/hc/en-us/articles/115006443147-Snagit-Mac-Version-History. It's not often that users ask for notes for an app they aren't currently using.

As far as getting feedback to developers, I think the recommended way to do that is through our Tech Support tickets, but we do try to keep up with reports that come in on this forum and respond once fixes have been released.
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Tony Coty

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Thanks Luke,
I see the notes on 2019, and although I am not using that version, I will turn it on and see if I still have problems with it.  Thanks again!
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SactoBob

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Rick: I tend to think you are misreading what we want. It is not a d... if you do and d... if you don't situation. I remember the hullabaloo from about three years ago. I think TechSmith missed the boat at that time and this issue needs a new review.

What is needed: The capability to set the default font set that one usually uses in one's workflow. Outlined text has its place but most users, especially in the business sector, want to have plain sharp text and not get slowed down to produce same.

In other words, there is absolutely nothing wrong with offering outlined text. Just don't make it the one and only default. 

TechSmith should create the ability to set and store "sets" that users can play with text settings, save a "set" and apply the set. As doing user chosen saving of setting groups is a fairly common feature in graphics software, I would think it wouldn't be that difficult to create in Snagit.
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drewsherline

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Just want one default text with a normal Helvetica type font without a bubbly fuzzy outline or shadow... :-)  Snagit user for 2-3 years and fussed with text options so many times. Now I create text in Word and cut and past it into Snagit because I find the text too time consuming

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Rick Stone

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I don't believe I said it in this thread but I know I've said it in others. I'm a Windows user not a Mac user. So there are many subtle differences between the two versions I'm aware of. Although I do long for pure feature parity. ;)

Does the Mac not offer "Quick Styles"? The Windows version does. And that would seem to be what is needed here if it doesn't exist.

I do know on the Windows side, when they added the outlined text feature that it confused new users a bit. They would logically head directly for that feature when they wanted to add simple text.

But if memory serves, what we had before that was a "callout". And to get basic text, it had to be without any kind of a fill or shape. And admittedly, I find myself sometimes confused with wanting just text with no outline as we had before and I often forget that the easier way to achieve that is to head for callouts and not text.

Cheers all... Rick :)
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Paul

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I just want to set the font type and style once, at app level and have all objects use it by default.
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Luke Griffioen, Employee

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Hi Rick, 

The Mac side does have quick styles that work very similar to the windows ones.
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Luke Griffioen, Employee

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Here's a quick video of how to use quick styles on the Mac to create and save a style that has no shadow or outline:

https://www.screencast.com/t/q54jxl3AZM8o
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Tony Coty

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Luke, I just watched the video twice, and it was so quick, it didn't quite register what you did.  If this was only available in 2019 version, I am using 2018 as previously explained to you due to bugs in 2019. So, if this saving styles is available in 2018, please explain S L O W L Y how that can be done in that version. Thanks
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Gary Coyne

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Hi Folks,

So Rick, you have an advantage over me, I've never seen the PC version and I over you: you've not seen the Mac version.

How do you do?"!

With your comment that there was some ability to save a style on the PC side I went looking and as opposed to all graphic programs, they do not call it a style, they call it a theme. I guess like PowerPoint or Keynote???

Here's what it looks like on the Mac:



The problem is I spent about 15 minutes trying to get a Theme that I liked and I could not do it. If I was able to change the color, I still had the border, if I changed off of the border I might have a shadow. It was so frustrating that I do not wish to deal with this again. Simply, this is very badly designed: from the inability to rename a "theme" to the basic process-procedure to make a theme, it shouldn't be this hard.

What you see above looks like I got it but as soon as I tried using it, it was gray with a border and a shadow.

That's just silly.

Rick, is it this challenging on the PC version as well? 

Maybe TechSmith listens to their beta testers as some other software companies that I've dealt with: they listen to their marketing folks much much more? (And the marketing folks have never used the software...)


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Tony Coty

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Luke, thanks for changing the video. I tried it and it works, However, I tried to styles, with a black background, the black colored font style is hidden from view. Do I need to change the background? If so, how do I do that?


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Luke Griffioen, Employee

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Yeah we have that same issue with some of the all black stamps. You could change your editor to light theme, but then any light color stamps or fonts will be hard to see. We do have a slight shadow on these to help with visibility, but it's hard to make things look the way they'll appear on the canvas and also not blend into certain background colors.
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Gary Coyne

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Luke,

Thank you VERY much for the updated video. It really helps a lot. I hope the comments that have been made here also help you folks re-think some of the aspects of how this tool and its interface currently works.
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Tony Coty

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Luke, a developer suggestion, if there is a way to have more than the two background options (Dark or Light) to something more neutral like light gray, that may help. Or, just change the background of the panel that shows the font styles by moving a color slider. Just a suggestion because I notice only two options, dark or light, and the light one is light blue color which changes the whole work space. Maybe being able to change just the panel for styles would make fonts that are dark or light easier to see by being able to slide the background color.
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Luke Griffioen, Employee

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Thanks, I'll pass that along to our designers!