Eliminate Text Shadow and Outline

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I just want clean crisp text options - no outline, no shadow - just tight crisp Helvetica (or something). The text options are "cartoonish". Please let me know how to create and default to simple normal text options. Thank you.
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drewsherline

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Posted 5 months ago

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Tony Coty

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I second that request!! Have no use for the outline in text, only in text callouts (aka bubbles).
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Gary Coyne

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You can do that now. Click on the "Outline" dropdown menu and select the option that has the checkerboard background. For "Shadow," just uncheck any option shown.



To me, the big question is why are these not the defaults and why do we have to do anything to get clean text. 


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drewsherline

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Thanks for the checkerboard explanation. Now I get it. I guess that solves it, but still think there should just be "NORMAL" text choices with her special effects. And then fancy ones if you care to do something different. Personally I use basic font without effects almost 100% of the time.
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SactoBob

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It can be done with a few steps of playing with settings (see screenshot). But that is quite ridiculous. I love Snagit but I hate the default outlined font and that I have to fiddle around to get what I want. Anyway, count me as a third.
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Rick Stone

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Just an amused observer chiming in here. 

A few versions back, SnagIt did not offer such a feature as outlined text. I'm not sure if this applies to the Mac side or not, as I'm a Windows user.

I regularly saw threads where users were crying out that they really needed such a feature.

So TechSmith appeared to listen to the folks crying out for an outlined text feature and built it in. 

And it's amusing to watch as folks are now complaining because the text offers an outline.

Damned if you do and damned if you don't I suppose. ;)

Happy Saturday all... Rick :)
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Tony Coty

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Rick,

I've been using Snagit for a few years, and only in the past year or so have been actively reading this forum. Had I been here during people's requests for some features, I doubt I'd have objected, the more options the better. However, now that we are on the subject,  this outline feature seems to have been created as a default instead of optional default. I sometimes get confused by the difference between "Outline" and "fill", they seem to do the same thing. So, that is my point, let the user decide what is to be used instead of having defaults that you have to undo.

I paid (regretfully) for Snagit 2019, and it has the favorite option, but since I had problems with that version, I'm back to snagit 2018 and don't have the favorite choice. In the 2019 version I started to save favorites to avoid all the default sets, but now, each time I want to use a font, I have to fiddle with the settings .  This is a flaw that resulted from people asking for lots of options and TechSmith folks making it default instead of optional.  

I use Photoshop a lot, and use Photoshop's dropshadow layer style, or, I create my own drop shadows from scratch. In snagit, its such a cumbersome effect, that I copy things from snagit into photoshop and create my own effects. It's too bad I can't fully use Snagit either due to flawed version, or options that are confusing. 
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Rick Stone

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To be fair, I'm unsure how long the Mac version of SnagIt has existed. So it's possible that even had you been around earlier, you may not have seen such requests.
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Gary Coyne

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Rick, Let me chime in here as well. The option to add all of these flourishes to text is a good thing, people want them. 

I think the problem that people are having is how it was implemented, not that the feature is present. People are complaining about the implementation, not the feature.

I, for one, think the implementation sucks. ;>)
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SactoBob

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Looks like November 2010 for the Mac. Found an entry on Google that shows enough text to say so. The link is actually to the TechSmith blog but it looks like really old stuff has been purged from said blog. According to Wikipedia, the Windows version hit the market in 1990. I know that I first bought the Mac version in early 2011.
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Luke Griffioen, Employee

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Hi Tony,

Sorry about the troubles with Snagit 2019, what were the issues you were running into? It's possible we've fixed them in a recent update.
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Tony Coty

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Luke, I don't recall each problem, but I just gave up on using it and am sorry I paid for the upgrade. It would be nice to get an email whenever you upgrade to improve mistakes.  Also, version change info via email would be helpful as well. I suggest your company make good use of communicating with those of us who purchased a product that has bugs in it and do all you can to not only resolve the issues, but to keep users informed about the changes and availability of the new product.  A feedback option in the email or app would be also helpful so that as we run into problems, we can send feedback right back to your developers.

as it is now, I am not using the 2019 because it was too frustrating, and I don't plan to upgrade anymore to any other version, it's money wasted in my opinion. Unless, your company does something to resovle the problems and do a better job of communicating with users that purchased this buggy version.  You can't just fix it and not take time to explain what you fixed.  Otherwise, as you can see from this forum, people are having a variety of issues that need to be addressed. I'ts not just one person.
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Tony Coty

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Gary Coyne,

Totally agree with you on your comment about text. The extra options are a great thing, but TechSmith shouldn't make the default text already with the option. Make them plain text and let the user decide what to add to the text. The way it is now, if you want plain text, you have to subtract, and that sucks as you say!
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Luke Griffioen, Employee

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Hi Tony,

If you have the app installed, then the update dialogs show the release notes in them, otherwise we have release notes here https://support.techsmith.com/hc/en-us/articles/115006443147-Snagit-Mac-Version-History. It's not often that users ask for notes for an app they aren't currently using.

As far as getting feedback to developers, I think the recommended way to do that is through our Tech Support tickets, but we do try to keep up with reports that come in on this forum and respond once fixes have been released.
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Tony Coty

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Thanks Luke,
I see the notes on 2019, and although I am not using that version, I will turn it on and see if I still have problems with it.  Thanks again!
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SactoBob

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Rick: I tend to think you are misreading what we want. It is not a d... if you do and d... if you don't situation. I remember the hullabaloo from about three years ago. I think TechSmith missed the boat at that time and this issue needs a new review.

What is needed: The capability to set the default font set that one usually uses in one's workflow. Outlined text has its place but most users, especially in the business sector, want to have plain sharp text and not get slowed down to produce same.

In other words, there is absolutely nothing wrong with offering outlined text. Just don't make it the one and only default. 

TechSmith should create the ability to set and store "sets" that users can play with text settings, save a "set" and apply the set. As doing user chosen saving of setting groups is a fairly common feature in graphics software, I would think it wouldn't be that difficult to create in Snagit.
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drewsherline

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Just want one default text with a normal Helvetica type font without a bubbly fuzzy outline or shadow... :-)  Snagit user for 2-3 years and fussed with text options so many times. Now I create text in Word and cut and past it into Snagit because I find the text too time consuming

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Rick Stone

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I don't believe I said it in this thread but I know I've said it in others. I'm a Windows user not a Mac user. So there are many subtle differences between the two versions I'm aware of. Although I do long for pure feature parity. ;)

Does the Mac not offer "Quick Styles"? The Windows version does. And that would seem to be what is needed here if it doesn't exist.

I do know on the Windows side, when they added the outlined text feature that it confused new users a bit. They would logically head directly for that feature when they wanted to add simple text.

But if memory serves, what we had before that was a "callout". And to get basic text, it had to be without any kind of a fill or shape. And admittedly, I find myself sometimes confused with wanting just text with no outline as we had before and I often forget that the easier way to achieve that is to head for callouts and not text.

Cheers all... Rick :)
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Paul

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I just want to set the font type and style once, at app level and have all objects use it by default.
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Luke Griffioen, Employee

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Hi Rick, 

The Mac side does have quick styles that work very similar to the windows ones.
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Luke Griffioen, Employee

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Here's a quick video of how to use quick styles on the Mac to create and save a style that has no shadow or outline:

https://www.screencast.com/t/q54jxl3AZM8o
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Tony Coty

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Luke, I just watched the video twice, and it was so quick, it didn't quite register what you did.  If this was only available in 2019 version, I am using 2018 as previously explained to you due to bugs in 2019. So, if this saving styles is available in 2018, please explain S L O W L Y how that can be done in that version. Thanks
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Gary Coyne

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Hi Folks,

So Rick, you have an advantage over me, I've never seen the PC version and I over you: you've not seen the Mac version.

How do you do?"!

With your comment that there was some ability to save a style on the PC side I went looking and as opposed to all graphic programs, they do not call it a style, they call it a theme. I guess like PowerPoint or Keynote???

Here's what it looks like on the Mac:



The problem is I spent about 15 minutes trying to get a Theme that I liked and I could not do it. If I was able to change the color, I still had the border, if I changed off of the border I might have a shadow. It was so frustrating that I do not wish to deal with this again. Simply, this is very badly designed: from the inability to rename a "theme" to the basic process-procedure to make a theme, it shouldn't be this hard.

What you see above looks like I got it but as soon as I tried using it, it was gray with a border and a shadow.

That's just silly.

Rick, is it this challenging on the PC version as well? 

Maybe TechSmith listens to their beta testers as some other software companies that I've dealt with: they listen to their marketing folks much much more? (And the marketing folks have never used the software...)


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Luke Griffioen, Employee

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Hi,

So sorry about the frustration! I looks to me like you want something out of themes that it wasn't really designed for. The original idea behind themes was for businesses that have strict guidelines on what colors to use, to be able to generate default quick styles in those color sets. We don't have text-specific properties on themes currently because themes apply to every tool, including ones like Arrow and Fill.

If you're looking to just change font or shadows, then your best bet is to not use themes at all, and just create new styles like this: https://www.screencast.com/t/q54jxl3AZM8o, and then you can delete the existing ones if you don't plan to use them.

You should be able to rename any theme you create, with the edit option. Note that the basic theme is required by Snagit and can't be renamed.



As for theme creation, I can pass this feedback along and see if we can improve the process.
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Tony Coty

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Once again the same video shown previously is too fast!  Why not try explaining it or narrating it instead of a quick video that has to be replayed?
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Gary Coyne

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Hi Luke, 

While I appreciate the thought, the video shows and explains nothing. With the concept of a picture says a thousand words, this aint it'
As others have stated, this is too quick to follow and because there is no commentary on what in the heck you're doing, it only adds to the confusion. 

I welcome a 2nd attempt to create a new Style AND vary a previously made style.
Since the word "Style" is no where in this window, it is why I assumed that one would create a Theme. My original thought that Theme was the wrong word was correct but there was no way to know that. 
Please look at the screenshot above: the only place that the Word "Styles" is shown is for Resetting and Exporting. "Creating New Style" and "Edit Style" do not exist. Since the word "Edit..." is by itself, there's no way to assume that it has anything to do with Styles and therefore must be related to Themes.

I look forward to a new tutorial that breaks down how to create a new Style, how to Edit a Style, and how to Organize Styles. Currently there's no way to learn how do this.
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Luke Griffioen, Employee

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Hi,

Sorry about the first video being too fast, here is one that should explain it much better https://www.screencast.com/t/xAQMgnOWxx.

We also have a support article about Quick Styles and themes that may be helpful https://support.techsmith.com/hc/en-us/articles/360007609632-Quick-Styles-and-Themes
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Tony Coty

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Luke, thanks for changing the video. I tried it and it works, However, I tried to styles, with a black background, the black colored font style is hidden from view. Do I need to change the background? If so, how do I do that?


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Luke Griffioen, Employee

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Yeah we have that same issue with some of the all black stamps. You could change your editor to light theme, but then any light color stamps or fonts will be hard to see. We do have a slight shadow on these to help with visibility, but it's hard to make things look the way they'll appear on the canvas and also not blend into certain background colors.
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Gary Coyne

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Luke,

Thank you VERY much for the updated video. It really helps a lot. I hope the comments that have been made here also help you folks re-think some of the aspects of how this tool and its interface currently works.
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Tony Coty

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Luke, a developer suggestion, if there is a way to have more than the two background options (Dark or Light) to something more neutral like light gray, that may help. Or, just change the background of the panel that shows the font styles by moving a color slider. Just a suggestion because I notice only two options, dark or light, and the light one is light blue color which changes the whole work space. Maybe being able to change just the panel for styles would make fonts that are dark or light easier to see by being able to slide the background color.
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Luke Griffioen, Employee

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Thanks, I'll pass that along to our designers!