Email question

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  • Updated 8 years ago
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Why doesn't the information that I have captured display directly in the body of an email instead of a file that the recipient needs to click on? It's a bit frustrating - otherwise a great product...
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Evie Canning

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Posted 8 years ago

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Nick Herber, Technical Support & IT Manager

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Hello and good afternoon.

It generally depends on the email/webmail client you are looking to paste your image into, and also can depend on the settings that the person receiving the email has in place. Here is some more information on email images:

http://techsmith.custhelp.com/app/ans...
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Kelly Mullins, TechSmith Employee & Helper

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I Evie...
Love the name.. we have a 3 month old granddaughter by the same!

You can try this:
1. Go into Snagit - not the Editor.
2. Click Tools > Program Preferences.
3. Click the Program Options tab.
4. Check the Embed Images When Sending Email option.
5. Click OK.
Now, your images should go into the body of the email when you click the Send button.


I hope this helps!
Kelly

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