Error accessing OST file when sharing a Snag to Outlook

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  • Updated 2 years ago
I have one user that cannot save a Snag to Outlook.  She gets an error that the OST cannot be opened.  I've verified that both Outlook is set to use HTML for editing and that the SnagIt Editor is set to Embed images when sending emails.  I've switched Outlook between cached exchange mode with no difference.  I have also tried to repair Office.  Does anyone have any thing else I can try?
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Posted 2 years ago

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