Error Importing Power Point 2016 into Camtasia 9 for Windows

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  • Question
  • Updated 2 years ago
  • Answered
I am a relatively new user and just purchased Camtasia 9 and Snagit 13 Bundle for Windows 10. I have a new project started and need to import media (PowerPoint 2016 slides). When I use the Import Media command I receive an error message.

Message reads, " Camtasia 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Apparently there is no solution since I have not heard back from Camtasia. Has anyone else had this issue and if so, could you please provide an answer here. It will be greatly appreciated.
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Mike Waters

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Posted 2 years ago

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Kevin Mojek, Employee

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Official Response
We have a known issue where PowerPoint import may crash on files with very long slide titles. A fix for the issue has gone through testing and is planned for an upcoming maintenance release.