Error message says Camtasia cannot connect to YouTube

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  • Updated 6 months ago
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I am connected to the internet, I have also been able to open to my youtube channel. However everytime I click on 
>Share
 >to YouTube
I get the following error message:
We're sorry! Camtasia cannot connect to YouTube. Check your internet connection and try again.
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Lori

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Posted 6 months ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi Lori,

I'm sorry you are having trouble.

Are you able to manually upload your video? If you haven't tried that, can you give it a go to see if that works?

So, go to YouTube, log in, then choose the video your created and upload.


If that works, maybe try rebooting your system when you have a chance. It could be there were updates for YouTube or your browser and something is glitching.


If that doesn't work, here is a support article that should help:
https://support.techsmith.com/hc/en-us/articles/227806027-Camtasia-Windows-Camtasia-Cannot-Connect-t...

Kelly
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Lori

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I was finally able to save camtasia file as MP4, and upload to YouTube. I had already tried rebooting etc. I was trying to find my youtube login with Camtasia as I wondered if it was wrong, but can't find anywhere.  I am pretty sure I had to enable all of this once upon a time? Is it still located somewhere?

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Joe Morgan

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Have you tried signing out of You tube, by going through the motions of uploading.


Then tried signing back in? And see if that corrects anything.
I'm guessing this might help???
I don't upload directly to you tube. I preview my rendered videos for errors.Then upload manually when satisfied. That's why it's a guess on my part. Sigh in is handled by Google.

So I don't think TechSmith has much control, other than the internet connection.The rest is you inputting project information. And Goggle allowing you. "I Think"

I uploaded a video with a glaring mistake one time. And it would have been so much faster to have never uploaded it the first place. To correct the error and re-upload. Took a very long time, and the upload time of the original video was wasted as well.

I personally don't recommend uploading untested/not previewed videos. Anything can go wrong while rendering, and you won't know until it's to late.

For what its worth, Joe