Error message when trying to upload a produced video directly from Camtasia Studio

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  • Question
  • Updated 2 years ago
Why am I getting an error message when I try to upload a produced video directly from Camtasia Studio?
It breaks down around 46% saying my I 'maybe experiencing an uncommon data transmission error'.
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Philip Longwell

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  • unhappy

Posted 2 years ago

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Guy Larcom, Instructional Designer

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Hi Philip,

I am sorry to hear you're experiencing this.  Could you please submit a ticket with our Support desk (link below) and we will try to help you out. 

https://support.techsmith.com/hc/en-us/requests/new

Thanks!

Guy
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kayakman, Champion

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are you uploading to Screencast.com?

if so, after producing, try using the SC.com desktop uploader
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Philip Longwell

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Yes I am.  Have you got a link to that uploader?    By the way, I just tried it on a very short (less than 30 second) video and it worked ok.
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Philip Longwell

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It's OK. I've just found it via Screencast account (files over 100MB need it apparently)
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Philip Longwell

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Tried it again using the uploader.  On my second attempt using that, it worked. Thanks.