Error saying "Your Google Account is not linked with a YouTube channel."

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  • Updated 3 months ago
I always upload our camtasia videos to our business youtube channel. I uploaded one about 30 minutes ago and it worked fine. Tried to upload another one and it keeps saying "Your Google Account is not linked with a YouTube channel. You need to create a YouTube channel before you can upload videos.".... anyone know how to fix this??
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mortgagemark

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  • frustrated

Posted 4 months ago

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Fred Grover, Champion

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Not for sure mortgagemark. I had this happen to me a couple of times so I wated and logged out of YouTube and logged back in and it worked again. Maybe or maybe not was your other video fully uploaded before you started another upload ? I tried doing multiple uploads manually once and it caused issues for me. Let us know and thanks for posting. Have a great day/night.
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Rik

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I find that I have to keep closing down Camtasia and my system and eventually it works out. Very frustrating though.
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drr

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I'm helping another user who is trying to Share directly to YouTube from Camatasia.  After selecting Share-YouTube, she enters her username/password, she selects her Google account within the Camtasia dialogue box, the next screen asks her to allow Camtasia within her Google account.  When she clicks Allow, the dialogue box fades (greys) and it does not allow her to continue.  The connection between her accounts never gets made.  What is going wrong?
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Rick Stone

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Hmmm, maybe she needs to manually open YouTube and link it to Google before trying from Camtasia?
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drr

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Do you know how to do that?  When she logs in to her Google Account, she can select YouTube and upload videos through the browser interface manually. 

Also, she doesn't have two factor login enabled on her Google Account.

When I talk to her again tomorrow I will check if the option to "allow less secure apps" is turned on or not, but I was hoping to not reduce security.  I did not have to do this for my Google Account to have it work.  Another thing we will try is clearing the browser cache and possibly setting Google Chrome as the default browser.
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David

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The question is why this has always worked in earlier Camtasia releases but no longer works now.

Techsmith should either fix this (if it's now broken) or give guidance if some protocals need to be now set in YouTube for this to work with the latest Camtasia.

Other tools, and older versions of Camtasia, seamlessly integrate and upload to YouTube. I believe Techsmith should proactively address this to Users.

David


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OdatNurd

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I've been having this problem for the entire time that I've been using Camtasia 2018; on only a few occasions has a share to YouTube actually worked. Most of the time I get an error message telling me that my Google account doesn't have a YouTube channel associated with it, although sometimes it will produce the video and then throw an error when it comes time to do the upload (though it lets you save the produced file in that case).

Testing has shown that it doesn't seem to be related to the length of the video or the size of the produced file. I never directly tested to see if it was related to other uploads already in progress or a previous upload still being processed, although I can say that it happens even if that's not the case.

I've talked to support about it and it seemed like the reason for the issue is YouTube API throttling; that is, there is a finite upper limit on the number of requests that can be made to the YouTube API using any particular set of application credentials (which is shared amongst all installs).

Producing videos earlier in the day/morning seems to resolve the problem, if you can arrange your work flow that way. 

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David

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Have you duplicated with earlier versions of Camtasia? If the issue is only with Camtasia 2018, the issue is then only with Camtasia 2018, unrelated to YouTube API.

I never experienced this - ever - in Camtasia until vers. 2018.

David

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OdatNurd

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It works correctly with Camtasia 9; however support also mentioned that Camtasia 2018 uses the newer YouTube API (presumably v3), so I would imagine that older versions use the older API which is perhaps not similarly throttled (or the limit is higher).

Looking back on the response, the support tech didn't say for sure that this was the case, just that they suspected that it was and that they'd requested an increase in the API limit from Google but hadn't heard anything back yet (this was back in Oct of last year).
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David

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Thanks very much for the feedback.

This is a straightforward testcase for Techsmith; bolt the older API onto 2018, does 2018 work? Then the new API is the issue. If the new API doesn't work, what funcytionality is lost with the old API? If no significant functions are lost with the older API, then the newer API isn't ready for primetime and either a) replace wthe new with the old; or b) give the User (us) a switch to upload with the older API as an option.

Techsmith can definitively resolve this issue that stresses so many Users pretty easily.

Best regards,

David