Error in opening Snagit Editor

  • 2
  • Problem
  • Updated 4 years ago
  • In Progress
I am having problems using Snagit - the editor wont open after the screen capture?
Error codes given were:
Files that help describe the problem:
C:\Users\abrec\AppData\Local\Temp\WER4694.tmp.WERInternalMetadata.xml
C:\Users\abrec\AppData\Local\Temp\WER9753.tmp.appcompat.txt
C:\Users\abrec\AppData\Local\Temp\WERA29A.tmp.mdmp
Any idea what to do - I am running Snagit v 10.0.0 build 788?
Photo of Abre Crafford

Abre Crafford

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 2
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
Thank you for these details. I am not familiar at all with this issue. I think the best solution will be to open a ticket with our support department here: http://techsmith.custhelp.com/app/uti...
Photo of Roque Joaquin Ovalle Zapata

Roque Joaquin Ovalle Zapata

  • 1 Post
  • 0 Reply Likes
Ne cesito Tener buen ONU trafico, Que Llegue gente Una mucha Que COMPREN mi producto:
  http://miblog.rockyovalle.com 
www.rockyovalle.com

This conversation is no longer open for comments or replies.