Every time I have tried to record a video of my screen with the TechSmith Relay Recorder it fails after just a few seconds.

  • 1
  • Problem
  • Updated 4 months ago
When I hit record it will start recording my screen but then not even 3 seconds later it will fail and come up with a message pop up saying failed, if it keeps happening report it to tech support. It happened about five times in a row.
Photo of CoachBrad-KE

CoachBrad-KE

  • 0 Posts
  • 0 Reply Likes
  • confused

Posted 4 months ago

  • 1
Photo of Paul Middlin

Paul Middlin, Employee

  • 1079 Posts
  • 270 Reply Likes
This will be hard to diagnose over the forums- I think you'll be best served if you open a Support ticket and one of our agents can help you dig up the root cause-
https://support.techsmith.com