Everytime i try to open shapes in the annotations camtasia crashes

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  • Updated 2 months ago
Hi there,
Everytime i try to open shapes in the annotations camtasia crashes. I used it in a project a lot of times and suddenly it started to crash every time i try it. I tried rebooting my mac, that didn't help, i tried this function in a new project and it also crashed. I tried a new download and install, that also didn't help. Is there anyone out there who knows what can help?
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fej.bruins

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Posted 1 year ago

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robin

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I can replicate this - happening to me, too.
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Stephen Wagner, Employee

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Which version of the Mac OS are you running, and which version of Camtasia are you running?
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ruthalison.stewart

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This is happening to me too. These are the details I get in the crash notice:
Process:               Camtasia 2 [1379]

Path:                  /Applications/Camtasia 2.app/Contents/MacOS/Camtasia 2

Identifier:            com.techsmith.camtasia2

Version:               2.10.8 (91893)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Camtasia 2 [1379]

User ID:               502


Date/Time:             2019-07-05 17:09:57.886 +1000

OS Version:            Mac OS X 10.13.6 (17G7024)

Report Version:        12

Bridge OS Version:     3.5 (16P5125)

Anonymous UUID:        32DD927A-D288-F744-9086-86D034310598



Time Awake Since Boot: 2400 seconds


System Integrity Protection: enabled

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Ayo Awe Joseph

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It happened in windows each time I tried changing the annotation fonts. 
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ruthalison.stewart

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Yes it seems to destabilise it when I change something in the annotations...but not always I have just lost two days of work!!!!!!!!
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ruthalison.stewart

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AND I can't open the file again as changing the annotations seems to corrupt the file...grrrrr
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Fred Grover, Champion

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I am not on a Mac and use Windows 10 and Camtasia 2019 latest version. I could not replicate this issue in Windows Version when I was changing Fonts and Annotations. Just putting my input in here.

Regards,

Fred
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ruthalison.stewart

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I am using Camtasia: Mac,  2 with Mac OS X 10.13.6