Hi there,
Everytime i try to open shapes in the annotations camtasia crashes. I used it in a project a lot of times and suddenly it started to crash every time i try it. I tried rebooting my mac, that didn't help, i tried this function in a new project and it also crashed. I tried a new download and install, that also didn't help. Is there anyone out there who knows what can help?
Everytime i try to open shapes in the annotations camtasia crashes. I used it in a project a lot of times and suddenly it started to crash every time i try it. I tried rebooting my mac, that didn't help, i tried this function in a new project and it also crashed. I tried a new download and install, that also didn't help. Is there anyone out there who knows what can help?
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Posted 1 year ago
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Stephen Wagner, Employee
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Which version of the Mac OS are you running, and which version of Camtasia are you running?
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This is happening to me too. These are the details I get in the crash notice:
Process: Camtasia 2 [1379]
Process: Camtasia 2 [1379]
Path: /Applications/Camtasia 2.app/Contents/MacOS/Camtasia 2
Identifier: com.techsmith.camtasia2
Version: 2.10.8 (91893)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Camtasia 2 [1379]
User ID: 502
Date/Time: 2019-07-05 17:09:57.886 +1000
OS Version: Mac OS X 10.13.6 (17G7024)
Report Version: 12
Bridge OS Version: 3.5 (16P5125)
Anonymous UUID: 32DD927A-D288-F744-9086-86D034310598
Time Awake Since Boot: 2400 seconds
System Integrity Protection: enabled
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It happened in windows each time I tried changing the annotation fonts.
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Yes it seems to destabilise it when I change something in the annotations...but not always I have just lost two days of work!!!!!!!!
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AND I can't open the file again as changing the annotations seems to corrupt the file...grrrrr
Fred Grover, Champion
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I am not on a Mac and use Windows 10 and Camtasia 2019 latest version. I could not replicate this issue in Windows Version when I was changing Fonts and Annotations. Just putting my input in here.
Regards,
Fred
Regards,
Fred
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I am using Camtasia: Mac, 2 with Mac OS X 10.13.6
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This is happening to me too...seems to be a new issue. Any idea how to fix? I'm on a Mac, running Mojave 10.14.6 (18G103) using Camtasia for mac version 2.10.8
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