Hi there,
Everytime i try to open shapes in the annotations camtasia crashes. I used it in a project a lot of times and suddenly it started to crash every time i try it. I tried rebooting my mac, that didn't help, i tried this function in a new project and it also crashed. I tried a new download and install, that also didn't help. Is there anyone out there who knows what can help?
Everytime i try to open shapes in the annotations camtasia crashes. I used it in a project a lot of times and suddenly it started to crash every time i try it. I tried rebooting my mac, that didn't help, i tried this function in a new project and it also crashed. I tried a new download and install, that also didn't help. Is there anyone out there who knows what can help?
Posted 2 years ago
Stephen Wagner, Employee
Which version of the Mac OS are you running, and which version of Camtasia are you running?
This is happening to me too. These are the details I get in the crash notice:
Process: Camtasia 2 [1379]
Process: Camtasia 2 [1379]
Path: /Applications/Camtasia 2.app/Contents/MacOS/Camtasia 2
Identifier: com.techsmith.camtasia2
Version: 2.10.8 (91893)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Camtasia 2 [1379]
User ID: 502
Date/Time: 2019-07-05 17:09:57.886 +1000
OS Version: Mac OS X 10.13.6 (17G7024)
Report Version: 12
Bridge OS Version: 3.5 (16P5125)
Anonymous UUID: 32DD927A-D288-F744-9086-86D034310598
Time Awake Since Boot: 2400 seconds
System Integrity Protection: enabled
It happened in windows each time I tried changing the annotation fonts.
Yes it seems to destabilise it when I change something in the annotations...but not always I have just lost two days of work!!!!!!!!
AND I can't open the file again as changing the annotations seems to corrupt the file...grrrrr
Fred Grover, Champion
I am not on a Mac and use Windows 10 and Camtasia 2019 latest version. I could not replicate this issue in Windows Version when I was changing Fonts and Annotations. Just putting my input in here.
Regards,
Fred
Regards,
Fred
I am using Camtasia: Mac, 2 with Mac OS X 10.13.6
