export problem error message 'the application quit unexpextedly'

  • 1
  • Question
  • Updated 4 months ago
I can not export or share my cmproj-file. If I choose 'screencast' the whole program closes, if I choose 'export' it starts loading/exporting, but at the end I get an error message 'the application quit unexpextedly' and I can choose to send a report (what I did). The same story with youtube upload. Help! My school is closed and I want to send the screencast to my students. It's an old version (2.10.2) but I only use it a few times a year.
Photo of anvanbraekeninfo

anvanbraekeninfo

  • 1 Post
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Paul Middlin

Paul Middlin, Employee

  • 1306 Posts
  • 334 Reply Likes
Normally I would suggest that you contact our Tech Support who could look at the crash dump you get under "more information" and try to diagnose your problem. But, like you said, Camtasia 2 is very old and is out of support. They might be willing to help you anyway??

Otherwise, I guess I'd have to suggest downloading a trial of the latest version instead.