Export saves as Zero mb in my dropbox folder on my macbook

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  • Problem
  • Updated 7 years ago
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The export takes the normal to save. After waiting this 5- 8 minutes the saved file is zero mb.

I can save it on desktop or other places and move to my dropbox folder on mac without issue.

I can also save a snagit directly to dropbox folder.

This is only occurring with camtasia
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dkaleky

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Posted 7 years ago

  • 1
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Conan Heiselt, Employee

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Hi,

I'm seeing this as well, and the developers are looking into it.

Thanks for letting us know.
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mbyrne

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I have also been having this problem. I'm being careful not to produce any long videos as the processing time will take 2 hours for the video to not be done.
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Conan Heiselt, Employee

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Hi,

As dkaleky mentioned above, the workaround until we can get this fixed in a future release is to save elsewhere, then copy to your Dropbox folder.

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