Extend frame

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  • Problem
  • Updated 4 years ago
Extand frame not rendering
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steveboston

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Posted 4 years ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi Steve,
I'm sorry you are having trouble.
Could you give us a bit more information to go on?

What program and version are you using?
Are you getting an error message of some kind?
Is the video producing but the extended frame clip is not seen in the video?

Please give us a bit more information to go on and I'm sure we can help you out.

Kelly
User Assistance
TechSmith
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steveboston

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Email reply below. How do you attached files if you do not use a working email address ?


Kelly

See attached ZIP file

Camtasia Studio version 8.6.0 Build 2054

The extend frames do initially show as a preview but then stop showing and do not produce

The work around is cut the last second and slow down the speed to increase the time
but this takes alot more time




Can you assist



Steve: +447989266983
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brianmt68

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One way might be to select the extended frame in the timeline. Click Select File > Produce special > Export
pick an image filet type and save it as a JPG. Re import the new image into the clip bin and put it on the timeline in place of the extended frame. Computer might read the JPG, easier.
Brian
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steveboston

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noreply.techsmith@getsatisfaction.com this is a duff system. No reply email - whats the point. No availablity to attach files. Camtasia is a great program but tech support is rubbish. I wont be using this forum again - Steve
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kayakman, Champion

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this forum is not tech support, it is a user-to-user forum best for "how-do-I do ..." type questions; suggest you contact tech support for this issue ...

This is a free service and you can submit a ticket here:https://support.techsmith.com/hc/en-us/requests/new

Or call, >>> 1.517.381.2300
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