fade in and fade out audio effects not working: Camtasia 9

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Confused by this - I have never had this issue before. I regularly use the "fade in" and "fade out" audio effects at the start and end of media clips, but they do not seem to be working or else perhaps the functionality has changed? Has anyone experienced this? If I highlight a section on my timeline and click "fade in" or "fade out", nothing happens. I have tried this on the entire timeline or even just isolating music clips from the baseline Camtasia app. Very confused as this function definitely used to work for me. Running the highest version of Camtasia. 
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Nadia Munro

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Posted 11 months ago

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Timbre4, Champion

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Hello,

Are you sure that you are focusing on the right (audio) track when you click Fade Out and that this audio track is not locked? (indicated on the left side of screen next top every track)

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Nadia Munro

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Hi - thanks for the response. Yep, 100% sure. I even pulled a fresh audio track off to the right to isolate it completely with the same result. It is not locked either. I should have also mentioned that I am running windows 10 in case that is a variable. 
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kayakman, Champion

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select the target audio clip, then try again using a selection; any help?
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Nadia Munro

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Yep that's exactly what I'm doing... like I said the odd thing is that this has always worked well until now. I guess the answer is that is only me! I can open a support ticket. I use this function regularly, just odd that it has suddenly stopped working, at least the way I was used to. 
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Dubie

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Have you had Camtasia and or your machine running a long time?

Try a reboot is where I'm headed.

:)
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Nadia Munro

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thanks :) Not really, no. It's a fairly new machine and I re-boot religiously. Thanks so much for the suggestions and I will open a case!
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kayakman, Champion

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Nadia Munro

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Thank you! 
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David Ober

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I can add the audio points and it "visually" looks like it will fade out but unless I set the value to zero (0), the actual audio (as it plays) ignores the value.
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David Ober

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Update: I can get the sound to be reduced if I set the level at 1% and then it sounds like it drops to about 50%.  But it also does not transition from 100% (first audio point) to 1% (second audio point).  The sounds appears to stay at 100% until it hits the 1% audio point and then it drops to 50% volume (of course this is my ear estimate).
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David Ober

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Hello Joe (not sure how to respond other than here).  I saved the project, reboot my Windows 10 OS and the problem still appears.  Any other ideas?
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Joe Morgan

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 I added some audio points to a music track. I couldn't be sure how well the fade was
working because I wasn't hearing it very well myself.

Apparently the percentage scale is extremely misleading.
Another problem is the lack of audio level meters in Camtasia.

 You don't hear fade until you get to very low levels "Percentage Wise" because the volume is still quite high at 5% volume.

In the image below I've adjusted the volume to a music track in Camtasia using audio points.I added those  levels to the image.
I exported the audio and placed it in Adobe Audition. I placed Audition directly over Camtasia so you can see it was an exact copy.


So here's how loud this audio track actually plays in Audition at what Camtasia interprets as 5% volume.

That's pretty darn loud. 5% should be almost inaudible if it's 5% of 100%. That's  probably why you cannot detect much fade.
Here's 10%.


And 25%


You may need to bite the bullet and export your audio. Do your work in the free program Audacity to get the results you want.Or another program.
I don't know why TechSmith refuses to put a tool as rudimentary as a volume level meter in Camtasia. Users have been requesting one for years.
I have been using Audition for years.It's sad that the calling card of Camtasia seem to be.
 Prepare yourself to edit audio in another program, and learn how to use that program. Because you haven't got a snowballs chance to pull it off in house.

Regards,Joe
(Edited)
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Nadia Munro

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thanks for this view - appreciate the screencast! I see now what is different! Thank you - I used to be able to just CLICK on "Fade In" or "Fade out" and it would automatically apply the effect. Now I see that I need to right click and select "add to selection". This is new to me, so thank you so much for the visual! Problem solved.