Fade transition in Camtasia 2020 - fading in reverse?

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  • Updated 2 months ago
I moved a library asset from Camtasia 2019, where the fade transition worked fine. In 2020.02, it suddenly goes in reverse without being set to reverse. Wonder if anyone has seen this and if there is a solution?

I can simply exchange it with a 2020 fade transition and it will then work correctly, but I have seen this behavior on many templates imported from 2019.

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Peter Gillberg

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Posted 2 months ago

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Joe Morgan

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The transitions are reversible in 2020.
Try right clicking it and choosing Reverse Transition.

Regards,Joe
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Joe Morgan

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You may have stumbled into a bug?

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Joe Morgan

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Hey, Peter. '
Sorry I missed you hitting reverse in your video.

Friendly tip. Try speaking in the video, or post some large text or highlighting your cursor.

Something to draw some attention to your actions in the future.

It happened fast  and I couldn't see it.

I didn't go to you tube and watch in full screen mode.You cursor wasn't much more than a dot on my screen.
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Peter Gillberg

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Yea, sorry Joe. I just threw it together to kind of demonstrate what I was talking about. 
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Clint Hoagland, Employee

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That's very odd. Is there somewhere you can post this asset? If so we can see if we can reproduce this we can try to see why this is happening.
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Joe Morgan

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I downloaded your file and encountered the same errors you did.

I disabled my Nvidia graphics card. "Running Camtasia in software only mode"

Restarted Camtasia.
That resolved it.
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Peter Gillberg

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Quite the detective work :) The outcome is still weird to me, so it has something to do with hardware acceleration.
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Joe Morgan

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Actually, GPU's can wreak havoc in pretty much all applications.A top tier Adobe trouble shooter will tell you the same.
Anytime you encounter anomalies, checking for and installing GPU updates is a good place to start.

If that doesn't resolve it.Disable the card.
It that fixes it.

You've got to wait for either TechSmith,Windows or the Card manufacture to release a stable patch.   
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Clint Hoagland, Employee

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Thank you for that libzip! This bug is on the Camtasia side and we will try to fix it for a future maintenance. For now, hopefully the "delete and re-add" workaround isn't too inconvenient. 

Depending on your hardware you might see a significant performance improvement when leaving your hardware acceleration on, so I would recommend leaving it on if the workaround isn't too much of a hassle.