Fade Transition in Camtasia 9 Not Working in MP4 Output

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Hey Techsmith Gang,

Just touching base to see if there's an update on getting the fade transition fixed in the .mp4 output for Camtasia 9? My Camtasia 8 is working great, but I really want to use some of the new toys in 9! Poor #9 just sits there, staring forlornly out the window wondering when it will get to play....

Thanks!

Mike
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Mike Enders

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Posted 2 years ago

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Kevin Mojek, Employee

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We have a bug open where sometimes trimmed-out content can show up in fade transitions. Is that the issue you are referring to?
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wayne

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I use the fader all the time in my videos, and they always work when rendered at as .mp4.
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Mike Enders

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Mike Enders

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I'm still seeing the fade applied as a hard cut in the .mp4 output (it looks fine in Preview). Other output types (such as .wmv) show the fade correctly when published.
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Kevin Mojek, Employee

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I just updated that thread. It looks like a fix was included in the 9.0.3 release back in January.
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Mike Enders

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Hey Kevin, 

Thanks for checking on that. Unfortunately, I'm still seeing the behavior on this end. It seems to be related to the .mp4 local file publishing. I'm not seeing the issue when I publish to, say, YouTube. 

Here's a direct publish to YouTube (works as expected): https://www.youtube.com/watch?v=5Yi6hvHoBEs
Here's a publish local file (and then loaded to YT): https://www.youtube.com/watch?v=KW_3grwjouE

As you can see, the local file publish doesn't show the fade. 
Interestingly, I can get the fade to work (via local publish) on some .mp4 clips that I import, but not others. 

Any insights are appreciated!

Mike
(Edited)
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Kevin Mojek, Employee

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I took another look at that thread; I think there may be two separate problems being referenced. The original post is regarding a bug where an attribute of transitions (use trimmed content) was settable in the UI but wasn't being persisted out to the project file. That issue was fixed in 9.0.3. What you are seeing seems like something different... that fade transitions are basically being ignored during some productions. I'm not able to reproduce that behavior; I think this would be best handled via a tech-support case. Here's the link: https://support.techsmith.com/hc/en-us