Failed to use GPU

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

Hi,

I've being using Camtasia for quite some time now (3-4 weeks) and it always worked perfectly. But today I got the following message:

''We're sorry! Camtasia Studio failed to create a video memory resource. The rendering engine will be restarted in software-only mode."

There is nothing using my video memory, I even restarted the PC and still the same problem. Nothing changed, why am I receiving this message now?

My GPU is nVidia GeForce GTX 570 1.2GB GDDR5 320-bit.
I don't want to disable the hardware acceleration because its slow without it. I'm working on a project that have images that show for half second and its too slow in software mode only. Cant work like this.

If my GPU was supported why the error now? Didn't update Camtasia, didn't update graphic drivers and there is nothing to consume video memory right now.

Please advise.
Photo of Douglas

Douglas

  • 7 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Douglas

Douglas

  • 7 Posts
  • 0 Reply Likes
Correct me if I'm wrong.

It seems to be a conflict with nvidia drivers. I uninstalled all graphic drivers and executed Camtasia, opened the biggest and heaviest project I have and I got no error. I even saw the white vertical line on top of the video. So it was using hardware mode. Although I couldn't see the video playing, only the music, since without any graphic card it runs on a very simple setup.

Is this something to do with nvidia drivers? Should I report it to them?

Important to say that when the problem started nothing in the drivers changed. After the problem I updated to the latest drivers and no changes in Camtasia. With old or new drivers the behavior is the same. Without drivers, no error.
Photo of Douglas

Douglas

  • 7 Posts
  • 0 Reply Likes
No help for me? :(
Photo of Douglas

Douglas

  • 7 Posts
  • 0 Reply Likes
Hi.

I just figure it out, after reading my text for the 10th time!

Some other application is interfering.

I use a software from EVGA (nVidia provider) that shows clock speed and temperature on screen.
The EVGA software is actually always on. But when the OnScreenDisplay option is enabled it blocks Camtasia.

Strange because it doesn't use much resources.

I would recommend to add this to the FAQ. Its a known and very used software by gamers.

Thanks anyway.

This conversation is no longer open for comments or replies.