Feature request: QHD (2560x1440) resolution to SnagIt?

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Snagit 4k Video Capture

Hello

I have tried the trial for SnagIt 12 and i really love the way the program is builed but one thing that keeps me from buying it is that it does not support any resolution higher than 1920x1080. With my QHD (2560x1440) monitor this is a problem and i hope this will be a feature in any update or future version.

I cannot be the only one with this problem.
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Benjamin Aalund

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Posted 5 years ago

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Cait Ryan

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Hi Benjamin,

Thanks for trying out Snagit! Just to make sure I fully understand what's going on, what happens when you're using Snagit on the higher resolution monitor that's causing the problem?

Thanks,

Cait
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Benjamin Aalund

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Hi Caity

The thing is that it just won't accept a resolution of 2560x1440. I have tried using the "custom window" as well as writing the resolution into the program myself. It just won't accept any resolution higher than 1920x1080. I'm looking forward to hear from you soon

-Benjamin Aalund
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Cait Ryan

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Hi Benjamin,

My apologies for the delayed reply. Are you trying to capture images or videos at that resolution?

You should be able to capture images at any resolution, so please let us know if that's causing trouble.

We are, however, limited to 1080p video (1920x1080). This is a limitation imposed by the Microsoft API. 

Cait
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Recep Baltaş

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Same applies to Camtasia!
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steve

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Bummer! My monitor's resolution is 3840x2160. I'd really like to capture VIDEO at that resolution. So, it is Microsoft's limitation, not SnagIt?
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Joe Morgan

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SnagIt is limited to 1920 x 1080 when video recording. It has nothing to do with Microsoft.

Regards, Joe


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