FEATURE: turn on/off hover tags that pop up over transparent hotspots on rendered videos using Camtasia

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My client, a major airline company, has hired us to create over 150 eLearning modules for a new software they are implementing.  I chose Camtasia because of it's video and eLearning capabilities.  I have now discovered that a current design feature "hot spot hover tags" has now become a limiting roadblock to our project. 

I have worked with tech support and they tell me there is no way to remove the hover tags on the transparent hotspot locations once a video has been rendered.  If you are using Camtasia for elearning, you do not want to give the learner the answer by allowing them to search the screen for hotspot tags to find the right answer.  They will not learn how to use the software in the simulation but will in turn learn to search for hotspots.  This is not the goal of elearning, nor my client. ;-) Transparent needs to mean transparent once rendered. 

Captivate and Storyline both allow you to turn off and on the hotspot hover tags.  I implore Techsmith to do the same with Camtasia.  We'd like to use your software but may need to develop our sims in something else unless we can find a workaround to remove these hover tags.  Thank you for considering adding this feature.  I know I'm not the only developer who would greatly appreciate it!  BTW, I've been using Camtasia for years.

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CYNTHIASCOTTELLI

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Posted 2 years ago

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docsope

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I agree with your point.  The way that I get around it is to create a hotspot covering the whole page, but on a lower layer than the other hotspots, that just jumps them back to the current time/marker.  The delegates see no difference apart from the fact that there is a pointy finger cursor icon wherever they may wish to hover, not giving away the correct location.
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CYNTHIASCOTTELLI

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Thank you docsope!  I'll try that and see if it meets my customer's expectations.  It's more work for the dev team, but I really don't want to change platforms.  The only issue I can see is the using the current time/marker as a loop because we are working off sections of live video but I'll give it a try.  Much appreciation!
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ggupta6190

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Hello, I am struggling with the same issue - HOtspot hover text totally ruins the immersive experience and gives away internal workings of the video. Would you mind explaining your fix in somewhat more detail? I tried putting a large hotspot at a lower layer - but that makes no change?
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docsope

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This post was using Camtasia 8, I've just tested it in 2019 and it still works.   I don't get hotspot hover text in either version of the software.  I'm saving it as a custom production on my computer.  The only give away of a hotpot is the pointy finger, which is why a lower  layer hotpot covering the entire screen fools the user.  They get the pointy finger wherever they are on the screen.    There is a tool-tip appears appears at the bottom of the screen with the URL appended with the time jump, but that appears when hovering over the lower layer anyway and isn't obvious to the normal user which is right and which is wrong