Snag-it 9, though we are licensed for use of up to v. 13. I would like to know where Snag-it custom profiles are located. I have tried to do an export of custom profiles, and see that the file type is: .snagprof, however I cannot find any .snagprof files on my computer or mapped drives. I ask because a user here has moved to new computer and I want to copy the profiles from her old machine to her new one. Where are they?