Fix - Mac Camtasia 2 (and old SnagIt) crashes on startup.

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  • Updated 7 months ago
If your old versions of Camtasia 2 and SnagIt on MacOS just started to crash immediately after startup and reinstallation didn't fix anything, try this... (Annoyingly I found the solution on one mac while the other was slowly restoring from time machine to see if that would fix things).

It seems that an online account check fails at startup and this crashes the whole application (I don't think it is the update check, as I disabled that via plist file)

Disable all networking, restart Camtasia/Snagit and delete the account sign-in, then re-enable networking.

The app can then be started with networking enabled, and it seems to be OK if you sign-in again - perhaps a token had expired.

Hope that helps anyone having the same problems
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Steven A

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Posted 7 months ago

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