Fix the FONT (Retina Display)

  • 2
  • Problem
  • Updated 7 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

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I know you already are aware of the multiple of problems but have done little to make snagit easier to use on Retina

Retina display font of 14 is tiny onscreen compared to non retina.

Why don't you give me a DEFAULT option to change font size permanently, instead of making custom boxes?

The downside it will be bigger when viewed on non retina.

Give me that choice instead of making me squint.

http://www.screencast.com/t/JXJWhEt0YJp retina little font

http://www.screencast.com/t/pMAM6x9v9D non retina shows bigger
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dkaleky

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Posted 7 years ago

  • 2
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dkaleky

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again no answer

no answer is the usual way techsmith handles things isnt it, when they have bugs and excuses why or why not things happen
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Jason Eagleston, Employee

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Hi,

In this response (http://feedback.techsmith.com/techsmi...) I have provided some additional contact information if you'd like to discuss this directly. Our intent is not to ignore your valid bugs with Snagit.

We look forward to hearing from you.

Thanks,

Jason
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dkaleky

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What is the point of posting your email when you don't reply after I send 2 ?

What is the point of posting issues when you give half answers

as here

http://feedback.techsmith.com/techsmi...

then dont even followup with a reply?

You people have taken your software and customer service to new lows of ineptness.
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Logan S.

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Hey there,

I'm going to mark this one as "Acknowledged" as well. Again, if you aren't completely satisfied, the information in my other post will hopefully help you out.
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Carmen Cerino Jr

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Official Response
Greetings!

The Snagit Mac team would like everyone's feedback on a beta version of Snagit. This beta version addresses issues that have been mentioned in this and a few other threads in regards to Snagit on Macbook Pros with Retina.

If you are interested in participating, please fill out the following form: http://bit.ly/YaZDm8

Once you are signed up, we will email you with information on how to obtain the beta build. You can expect an email sometime later today, 4/30/2013, or early tomorrow morning 5/1/2013.

Thanks!

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