Folders tab missing in Library in 11.4

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  • Question
  • Updated 4 years ago
I'm still running 11.3 after learning from a colleague that a major feature was missing in his 11.4 upgrade. He can not visually browse our self made library folders. The 11.3. library browser (right side of the screen) has two tabs, Tags and Folders, the Folders tab is missing in 11.4. Has it been reintroduced in the newest updates or will I have to stay with my 11.3.?
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Martin Krafft

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Posted 5 years ago

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Manny Carvalho, Champion

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Like me, you will have to stay with 11.3 if you want to see folders integrated.  The Library in v12 is now a tab, which is nice, but it only contains captures and associated metadata.  The Library now provides no way to navigate to any of the folder structure on your machine aside from the normal Open command.

Here's what it looks like in v12:


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Martin Krafft

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Thanks Manny,
how embarrassing for the developers that they forgot to reactivate such a basic and important feature, despite the protests and reminders from the users. 
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Jennifer Bedford, Official Rep

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Thank you Martin and Manny, for the feedback.  We have a specific strand here that discusses this issue and it includes a response from the Snagit Product Marketing Manager: https://feedback.techsmith.com/techsmith/topics/why_has_snagit_eliminated_folders_from_library.  I've also sent this feedback to the Snagit team so they can understand your needs.

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cobaltblue

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The sad part is, even after two years of paying customers begging TechSmith to simply re-enable a critical feature that they purposefully removed... they still ACTIVELY REFUSE to do it.  I have to conclude TechSmith either doesn't care or they have removed it to increase sales of Screencast. Perhaps its little from column A and a little from column B.

Either way, don't bother reading any further. TechSmith has no interest in your feedback anyway.
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Mike62

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Probably reason why there are hardly any new threads. Most updates are on old, sometimes very old threads.
(or am I looking at the wrong place?)

=
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