Font size in SnagIt call outs sometimes broken to very large size

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  • Problem
  • Updated 3 months ago
  • (Edited)
Type text in call out. Is correct size.  As soon as I click outside the call out, text becomes very large and does not fit inside the call out.  Change text size.  Still reverts back to LARGE.

Anyone know how to fix this?  I'm on a corporate account with no admin privileges, so I may need to forward the suggestions to my IT support team.

Ver 11.4.3 Build 280  Video Capture of the issue https://www.screencast.com/t/yCBWwwQhIcK
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Sean Craig

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Posted 3 months ago

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scparker

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Same here. Just started a ticket with tech support. My fonts don't get bigger, the font gets bolder. So bold you can't read it. See example below. I tried deleting all the preference files with no luck.
Are you on WIndows or Mac? I'm on Mac.


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Sean Craig

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I'm on Windows 10.  Were they able to resolve your issue for you?