Forgetting my preferences

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  • Updated 7 years ago
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I use snagit several times a day. But each day when I start I have to open up the program and reset the capture mode to region. Why is the program so stupid that It cannot remember my preference for this mode of capture on rebooting?

Now you want me to load another unknown app just to be able to talk to you. 1,000 more unsolicited emails - crap.
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David Sparkman

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  • pissed

Posted 7 years ago

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Mike Curtis, Employee

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Hello David,

Are you by chance using Snagit on Windows, version 10 or 11? If so, I made you a 1-minute video showing how it should be the case where you can click and drag to select a region. http://screencast.com/t/Lm6nEPcwSxrC

I'd like to confirm what version you're using and learn a bit more about whether your workflow looks like mine from the video. I'm confident that we can make it so that Snagit starts up the way you like it.

Also, what is the app you were prompted to load? Was it the need to create an account in order to use this forum, Get Satisfaction?

Sincerely,
Mike Curtis

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