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The original recording has many edits, including several cuts, a few extended frames and three places where I changed the clip speed.
At a certain point, I have a part where I increase the clip speed to 200%.
When viewed in CS, the video plays seamless from the part with clip speed 100% into the part with clip speed 200%. When zoomed in to maximum, I can move the play head one frame at a time and I see no glitch.
When I produce the movie, I get one black frame at the point where the 200% clip speed part begins. The black frame does however contain the callouts that were shown, only the .camrec (Screen) track is missing a frame.
This happens when I produce the full movie to an MP4 (or WMV) and also when I produce a selection of just a few seconds around this point.
So far, I'm not able to reproduce this in another (test) project.
Is this a known issue?
When Techsmith provides me an email address, I can send my zipped project so they can examine the case.
P.S. I do have a work around for this problem: a bitmap with the missing frame at the background. Although this hides the problem, I'd rather have this solved. It is rather inconvenient to create a video that plays well in Camtasia, then produce it and view the result and then having to fix things like this.