French version

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  • Updated 1 year ago
  • Implemented
just installed snagit and to my dismay it is only in English
Have used in the past a French version and was totally annoyed when support person told me it is no longer available !!

I received French text telling me thanks for buying the product
You even have a French web site 

Please
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comeau.denis

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Posted 2 years ago

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JL1

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That is a rather common complaint, searching "French" in the forum shows several users complaining about the lack of a French version.
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comeau.denis

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If enough people ask for it, they may make it available :-)
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wranilus

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Even the French accents are not supported in Call Outs in the English version. It's very annoying, 
If you have to prepare instructions on screen captures for French speakers you are judged for misspelling.
(Edited)
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JL1

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All accented characters work here, using Win 7 Pro 64 bits and the latest 13 release. Accented characters have always worked in SnagIt; fonts are a Windows issue, anyway, not an application issue. Make sure that you use a font with accented characters (Arial, for example), since not all fonts have accented characters.
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Alexandre Petre

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I'm also a new French user looking for French version. I find it odd to provide a French website and not alert user about this limitation!
TechSmith should be transparent about this on their French website.
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Joe Morgan

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 Here's a link to the web-site overlooked information that a French language version no longer exists. 
https://support.techsmith.fr/hc/fr/articles/221665968-Disponibilit%C3%A9-de-Camtasia-et-Snagit-en-version-fran%C3%A7aise

Judging by the date in the support article. It would seem that you could install SnagIt 11 and still get a French version. That's quite a step backward in versions. I'm not even sure  you can still get your hands on a French Language Download?
I would think TechSmith support could get you one if you want to run that outdated of a program.

That or give you a refund if the current choice options won't work for you.

Regards,Joe
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Anton Bollen, Employee

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Official Response
Bonjour à tous, 

Nous sommes heureux de vous informer que TechSmith Snagit 2018 est disponible en français. Vous pouvez trouver des informations complémentaires ainsi qu'un essai gratuit de la version française de Snagit 2018 sur https://www.techsmith.fr/capture-ecran.html  

Nous espérons que vous apprécierez la nouvelle version française.
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Hello everyone, 

We are happy to let you know that TechSmith Snagit is once again available in French. You can find additional information as well as a free trial of the French version of Snagit 2018 on our French website: https://www.techsmith.fr/capture-ecran.html

We hope you enjoy the new version and let us know what you think.

-Anton B.