I am now beginning to use Snagit 2018 extensively and find that is crashes consistently. Often times it happens when I am using features such as Magic Wand and Step. Its also very sluggish when responding to selection/applying features.
Posted 8 months ago
I've been using SnagIt 2018 since it's release. It's been very stable for me.
What are the specs of your computer? What version of Windows are you running?
I would try a repair install or reinstall of SnagIt for starters.
If it's still unstable I would contact Tech Support.
What are the specs of your computer? What version of Windows are you running?
I would try a repair install or reinstall of SnagIt for starters.
If it's still unstable I would contact Tech Support.
This is a Free Service............... Submit a ticket
https://support.techsmith.com/hc/en-us/requests/new
Or call, >>>
Toll Free: 800.517.3001 (U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday
Regards, Joe
(Edited)
Thanks! I did go ahead and submit a ticket. Just hoping for a "miracle" (lol) response.
TechSmith's Support has fast response times. You'll probably hear from them sometime tomorrow.
No joke.
No joke.
