I am now beginning to use Snagit 2018 extensively and find that is crashes consistently. Often times it happens when I am using features such as Magic Wand and Step. Its also very sluggish when responding to selection/applying features.
Posted 10 months ago
I've been using SnagIt 2018 since it's release. It's been very stable for me.
What are the specs of your computer? What version of Windows are you running?
I would try a repair install or reinstall of SnagIt for starters.
If it's still unstable I would contact Tech Support.
What are the specs of your computer? What version of Windows are you running?
I would try a repair install or reinstall of SnagIt for starters.
If it's still unstable I would contact Tech Support.
This is a Free Service............... Submit a ticket
https://support.techsmith.com/hc/en-us/requests/new
Or call, >>>
Toll Free: 800.517.3001 (U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday
Regards, Joe
(Edited)
Thanks! I did go ahead and submit a ticket. Just hoping for a "miracle" (lol) response.
TechSmith's Support has fast response times. You'll probably hear from them sometime tomorrow.
No joke.
No joke.
