full screen capture not working for me

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  • Updated 1 year ago
Full screen all in one capture not working for me; I choose all in one; then i choose full screen; then i hit the icon at the bottom; the entire screen scrolls, but when it opens in the editor, I get the full vertical height, but I only get about 60% of the width. Can anyone help?
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paulsbrown.aia

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Posted 1 year ago

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paulsbrown.aia

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PS; it works fine on my work computer. I think that verrsion is olderr and I get an icon at the lower right I can choose. This version is newer and I don't seem to have that icon; just one at the bottom.
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paulsbrown.aia

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But the orange dotted line box is around the entire width; so It seems like it should be capturing the entire width. When it scrolls.
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paulsbrown.aia

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it seeems like i should  havave three icons on my screen when I start my capture, like I do at work. I only have one.
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paulsbrown.aia

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Custom scroll option seems to work. I consider this a work-around.