Getting an error when outputting Snagit 2019 image to Microsoft Word for macOS.

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  • Problem
  • Updated 2 months ago
I have attempted to output to Microsoft Word with two different images in Snagit 2019. 

First:
I took three existing images created in Snagit 2019 and combined them.
Selected the newly created combined image.
Clicked Share > Word
Word opens, but nothing displays.
There is a dialog Sheet in Snagit 2019 saying "Unable to share with Microsoft Word. An unknown error has occurred.'

Second:
I took an existing image created in Snagit 2019
Selected the image.
Clicked Share > Word
Word opens, but nothing displays.
There is a dialog Sheet in Snagit 2019 saying "Unable to share with Microsoft Word. An unknown error has occurred.'


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terryhatmaker

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  • undecided

Posted 1 year ago

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Luke Griffioen, Employee

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Hi,

So sorry about this! We're working on a fix and hope to have it out soon. In the mean time, you can drag and drop from the Snagit tray into MS Word.
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Luke Griffioen, Employee

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Hi,

This issue should be addressed in our 2019.0.1 update which is available today. Let us know if you run into any issues with it.
(Edited)
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Alex Mercer

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I keep getting the exact error and also a Microsoft office error 30034-4 although managed to get a fix from - https://msofficetechnicalsupportnumbers.com/blog/tag/fix-microsoft-office-error-30034-4/ you can visit this thread if your error was not fixed.