Getting Bombarded with Old Posts in my E-Mail Roughfly Every Month Or 2

  • 2
  • Problem
  • Updated 2 years ago
SO it's happening again today. I deleted several of them. Get satisfaction posts that are weeks to months old in my email.Many have never been responded to.Some have.
As the title suggests, this happens every 2 months or less.

It shouldn't.

It's a problem, I like getting notified of new assistance requests.

Most of the ones that are a month old, are probably irrelevant at this point.

It's irritating to receive these e-mails.

Suggested Solution.................. FIX IT

I Deleted several such e-mails already. I'm wondering how many will come before days end.

      
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Joe Morgan

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  • Sick Of It

Posted 2 years ago

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Rick Grunwald

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I had a couple like this this morning but nothing like your list. One was 4 days old and I had never seen the original (or I would have posted the fix) A lot of what I got today were motives of merged topics.
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Joe Morgan

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Yeah I get merged ones too, this is off the charts different
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Glenn Hoeppner, Employee

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Here's an update on this. We know why it happened. One of my coworkers went through and added or corrected the categories for posts -- Camtasia Windows, Snagit Mac, etc. So what we learned, is that we didn't know that these changes would send a notification to anyone subscribed to the thread.

I think that Rick's solution is probably the best way to cope with this.

I'll probably open a suggestion with Get Satisfaction that they allow for more granular control over notifications. I don't know if it will go anywhere, but I can at least try (;

-Glenn
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Rick Grunwald

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The thing that always scares me about delete filter is ... you might miss something important. Filtering to another folder then going through them quickly is a sit safer.

If I got an email with "has been added to the category" AND "Techsmith wants to give you $1 million ... I would sure hate to mnis it
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Rick Stone

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LMAO! Neither would I!
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Joe Morgan

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Well  thanks Glen, at least I know what going on.

I like keeping up on threads so option out is not an option.

 Armed with the knowledge of what's going on, is good enough for me. You do things to yourself.lol